The Role of Customer Responsiveness in Improving the External Performance of an Agile Supply Chain
Journal Title: Polish Journal of Management Studies - Year 2019, Vol 19, Issue 2
Abstract
The supply chain agility has emerged as one of the key areas of supply chain research. Therefore, the main purpose of the current study is to examine the role of agile supply chain management in enhancing the external supply chain. In addition to that, the current study is also interested in examining the moderating role of customer responsiveness in the relationship between agile supply chain and external supply chain performance of Indonesian firms. The SEM-PLS is used to analyze the data collected by mean of an adopted questionnaire from operation managers of Indonesian firms. The findings of the study have provided support to the theoretical foundation of the currents study. The direct and indirect relation through structural equation modeling appears significant and positive. In author knowledge this is among the pioneering study on this issue and will provide the policy guideline for policy makers and future research endeavors on the issues related to agile supply chain, customer response and external supply chain performance.<br/><br/>
Authors and Affiliations
Kittisak Jermsittiparsert, Jutamat Sutduean, Thanaporn Sriyakul, Rachata Khumboon
Keywords
Related Articles
- EP ID EP599989
- DOI 10.17512/pjms.2019.19.2.17
- Views 89
- Downloads 0
POLAND’S DECISION TO ADOPT THE EURO
This research has the primal objective of forecasting the viability of Poland as a present member of European Union taking a step further and joining the inner circle by adopting euro as its currency. A study about short...
PROJECT MANAGEMENT AND FUNDING IN THE EUROREGIONS
The aim of this article is to evaluate the structure of financing as well as the project management of two selected Euroregions - Nisa and Šumava. The case studies of Euroregion Nisa and Euroregion Šumava were chosen bec...
SECURITY ASPECTS OF PROCESS RESOURCE PLANNING
A key contributor to corporate operations security is the availability of resources with provisions for replacement / substitution in an acceptable period of time in the event of shortage. This paper looks into three man...
MAINTENANCE MANAGEMENT AND OCCUPATIONAL SAFETY IN MANUFACTURING ORGANIZATIONS
Maintaining, repairing and installing machines and devices are some of the basic processes being run within the frameworks of broadly comprehended technological process management in manufacturing companies. The purpose...
Editorial_volume_12_1
Editorial_volume_12_1<br/><br/>