THE ROLE OF LOGISTICS CUSTOMER SERVICE IN THE HOTEL SECTOR
Journal Title: Volumina Jurassica - Year 2016, Vol 17, Issue 2
Abstract
In present dynamically changing market environment, succeeding permanently be-comes more and more challenging for an enterprise. Gaining competitive advantage is also harder for companies of hotel sector, which treat marketing as a philosophy of market activity.More difficult become innovative and effective actions within classical marketing tools. Enterprises frequently face the problem in which area complete.In such conditions an enterprise is made to pay more attention to permanent interest in satisfac-tion level of its customers. Establishing stable dialog with a client, precise defining his/her needs may become a way to strengthen the company’s competitive position on the market. The article highlights the crucial role of customer service and its influence on particular parties competi-tive level in hotel services sector. Analysing the source bibliography the article’s author states that implementing at the right stage the logistics customer service is significant for the quality level of hotel service, which reflects gaining competitive advantage by parties in the analysed branch.
Authors and Affiliations
Agnieszka Górka-Chowaniec
Keywords
Related Articles
- EP ID EP186433
- DOI -
- Views 53
- Downloads 0
SPOŁECZNA ODPOWIEDZIALNOŚĆ BIZNESU W RODZINNYCH FIRMACH Z SEKTORA MSP BRANŻY ENERGETYCZNEJ
Sektor małych i średnich przedsiębiorstw w Polsce jest jednym z głównych filarów pol-skiej gospodarki. Jego wkład w tworzenie krajowego PKB czy nowych miejsc pracy jest nieoceniony. Mikro, małe oraz średnie przedsiębiors...
Paleogeografia obszaru Lubelszczyzny w późnej jurze z elementami paleotektoniki
The ammonite-dinocyst subdivisions correlation at the Oxfordian/Kimmeridgian boundary in the Bartoszyce IG 1 and Kcynia IG IV cores from northern Poland
Detailed study of ammonite and Dinoflagellata assemblages from the Bartoszyce IG 1 and Kcynia IG Ncores in northern Poland comprises the stratigraphical interval at the Oxfordian/Kimmeridgian boundary. Correlations along...
[b]A precise ammonite biostratigraphy through the Kimmeridgian-Volgian boundary beds in the Gorodischi section (Middle Volga area, Russia), and the base of the Volgian Stage in its type area[/b]
A detailed study of the ammonite faunal horizons of the uppermost Kimmeridgian–Lower Volgian of the Middle Volga area (Russia) was undertaken at the most complete and well-known Gorodischi section. This section shows a c...
Megasekwencje górnej jury i najniższej kredy przedgórza Karpat