The state of happiness and its effective dimensions among emergency technicians: A qualitative study
Journal Title: Medpulse International Journal of Community Medicine - Year 2019, Vol 9, Issue 1
Abstract
Background: Today, organizations and institutions are seeking to increase their employees' organizational sustainability and commitment. This is achieved by providing a satisfying and happy environment. Meanwhile, the upgrading of the performance of emergency technicians is of paramount importance for improving the health system's services. Purpose: Regarding the nature of emergency technicians' occupation, as well as the positive relationship of happiness and performance enhancement, this study sought to determine the status of happiness and its impact on the performance of emergency technicians in Shiraz. Methods: This qualitative study was conducted through semi-structured interviews with 9 managers and emergency technicians of Shiraz who were purposefully selected. Data was collected, recorded and implemented using the interview guide. The accuracy and reliability of the data were evaluated according to the international standards of quality assurance studies and the data were analyzed using the framework analysis method in the form of MAXDA software version 10. Results: The average age of the participants were42.32 years and had an average of 14.55 years of work experience, of which 8.86 years had been in the emergency and emergency facilities. In total, two main components,(1- Definition, dimensions and happiness in the work environment and 2- Factors affecting the creation of happiness), were identified in this study. The main component of the definition, dimensions and happiness in the work environment are three sub-components of the definition of happiness, dimensions of happiness and happiness in the work environment, with 5 items. The main components of the factors affecting the creation of happiness are the three subsets of behavioral factors, management factors and environmental factors with a total of nine items were created. Conclusion: The present study showed that the concept of happiness from the viewpoint of emergency technicians is more about the internal satisfaction of the work and the conditions governing it. Also, behavioral factors such as reducing the tension and stress of the work environment, empowerment and increasing the participation spirit along with management factors including proper payment, respect for justice and equality, and environmental factors such as happiness changes in the workplace, the creation of a safe working environment and the improvement of amenities are the most important factors influencing happiness in the workplace which was identified by emergency technicians and should be considered in the planning and future policies of the health system for this sector
Authors and Affiliations
Rasoul Shahvaran, Abbas Yazdanpanah
Keywords
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