THE SUCCESS AND FAILURES OF ICT GOVERNANCE IN ENTERPRISES CASE OF MACHAKOS COUNTY
Journal Title: Africa International Journal of Management Education and Governance - Year 2016, Vol 1, Issue 2
Abstract
Most enterprises are struggling with risky surroundings and constant technological changes in order to achieve the highly expected results. ICT governance considers many types of technologies touching on various areas of interest in enterprises. A number of times we hear of negative and positive happenings in organisations due to failure or success of ICT of which the blame or praises go to ICT management or system being used and not the governance of the ICT in place. The key agenda of ICT governance include the assurance that there are positive returns on ICT investments, tone down the risks that are associated with ICT among others; Governance plays the big role and not the management. Governance being about who makes decisions unlike management which is about making and implementing the decisions. This presentation about the ICT governance; what contributes to the success of ICT governance and its possible failures that make the system in the enterprise not to achieve its objectives. It looks at the issues that contribute to effective / sustainable and ineffective / non-sustainable ICT governance in an enterprise. It identifies the areas that need to be focused on and the best practices to make it a success and not a failure. The importance of stakeholders and the role some of them play to make it a success and what happens if they do not participate since ICT governance is not something that occurs in IT department of an organisation but rather defines governance of ICT as a responsibility of directors of the entire organisation among others. This will enable enterprises to assess their ICT structures and directing the plans for its use and prioritize IT areas that need improvement what in the end can lead to increase in their effectiveness and results.
Authors and Affiliations
James NAMBUSI MAKHULO
Keywords
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