Toward Mobile Telecommunication Recommendation System through Intelligent Customers Categorization
Journal Title: INTERNATIONAL JOURNAL OF COMPUTERS & TECHNOLOGY - Year 2014, Vol 12, Issue 7
Abstract
Now a day, usage of mobile devices is becoming indispensable. This is evident with current mobile penetration rates reaching 100% and even more in some countries. Customers across the world are enjoying competitive prices due to high competition among telecommunication companies. As a result of this, it is mandatory for mobile companies to provide high quality services to their customers to retain them. One aspect which will maximize customers’ trust and lead to high retention rate is to offer them a suitable plan that matches their usage. Mobile customer usage categorization is therefore an essential task to develop intelligent business plans. Personalized recommendation system is needed to dynamically adapt the different customer behaviours with the most appropriate plan for them. In this paper we propose a new automatic approach for costumers’ categorization. This will be the basis for the recommendation system. The proposed method is built using Fuzzy rule and aims at usage behaviour prediction. The rules was extracted from real customer data obtained from a leading provider. Comparison study with other categorization methods has been conducted and showed superior result and demonstrated the potential advantage of the proposed fuzzy based method.
Authors and Affiliations
Rawan Ghnemat, Edward Jaser
Keywords
Related Articles
- EP ID EP650448
- DOI 10.24297/ijct.v12i7.3099
- Views 93
- Downloads 0
Security Issues of Routing Protocols in MANETs
There are a number of routing protocols developed by researchers. Due to the nature of ad hoc networks, secure routing is an important area of research in developing secure routing protocols. Although researchers have pr...
An Evaluation for Model Testability approaches
Design for testability is a very important issue in software engineering. It becomes crucial in the case of Model Based Testing where models are generally not tested before using as input of Model Based Testing. The qual...
IDENTIFICATION AND IMPLEMENTATION OF DESIGN PATTERNS IN MOBILE BANKING
The aim of this paper is to develop a mobile banking system using design patters that provides customers with the facility to check their accounts and to do online transactions using mobile phones. There are various numb...
Text Normalization for Telugu Text-to-Speech Synthesis
Most areas related to language and speech technology, directly or indirectly, require handling of unrestricted text, and Text-to-speech systems directly need to work on real text. To build a natural sounding speech synth...
Mapping Monthly Average Global Solar Radiation over Iraq Using GIS and Heliosat Model
The mapping of global solar radiation is important in designing of solar energy system and renewable energy applications, also the global solar radiation estimation and mapping will facilitate engineers and architect pur...