TOWARDS THE INTEGRATION OF QUALITY MANAGEMENT SYSTEMS AND KNOWLEDGE MANAGEMENT SYSTEM IN HIGHER EDUCATION INSTITUTION: DEVELOPMENT OF Q-EDGE KMS MODEL
Journal Title: Acta Informatica Malaysia - Year 2018, Vol 2, Issue 2
Abstract
Quality management system (QMS) and knowledge management system (KMS) are two management discipline that are widely used in organizations. The implementation and adoption of QMS is a continuous effort that helps organizations to improve their quality and performance. If adoption of QMS to improve organization’s quality, the purpose of KMS implementation in organization on the other hand as a platform and tools to support the management of knowledge activities. In view of the massive activities of knowledge creation, knowledge sharing and repository of knowledge within higher education institution (HEI), the use of KMS will provide greater benefits to stakeholders within HEIs. Past studies have shown that both management disciplines (QMS and KMS) have positive impact towards organizations in term of costs reduction, work performance and business continuity. HEI are also facing with challenges and obstacles because of the growing demand like any other organization. Some of the major challenges faced by HEI such as rising costs of tuition fees, growing number of competition among colleges and universities and introduction of new learning methods and technologies. The purpose of this study is to conceptually explore and identify the needs and potential integration between QMS and KMS within HEI. Based on the discussion and findings, this research provides future direction for more research on two-management disciplines.
Authors and Affiliations
Mohammad Fakhrulnizam Mohammad, Rusli Abdullah, Marzanah A. Jabar, Rozi Nor Haizan, Nor Aida Abdul Rahman
Keywords
Related Articles
- EP ID EP402362
- DOI 10.26480/aim.02.2018.04.09
- Views 85
- Downloads 0
EVALUATING THE COLLABORATION LEVEL AMONG PHYSICIANS IN MALAYSIAN HEALTHCARE ENVIRONMENT
This paper explains the security and privacy requirement in Business Registration System (BRS) hosted at a government institution. These requirements will be used in an improvement for the system security and privacy req...
RASCH MODEL APPLICATION IN VALIDATING INSTRUMENT FOR KNOWLEDGE INTEGRATION IN SMALL MEDIUM ENTERPRISES
This paper aims in analysing the application of Social Media to enhance the Knowledge Integra-tion (KI) by proposed of KI model for Small Medium Enterprises (SMEs) by using Rasch Model Application. An initial conceptual...
TRANSFORMING PUBLIC LIBRARIES INTO DIGITAL KNOWLEDGE DISSEMINATION CENTRE IN SUPPORTING LIFELONG BLENDED LEARNING PROGRAMMES FOR RURAL YOUTHS
This research aims to examine how commissioning, transforming and maximum utilization of the digital technology infrastructure in public libraries through blended mode digital education platform could support open and di...
Web Based Watermarking System
The recent progress in the digital multimedia technologies has offered many facilities in the transmission, reproduction and manipulation of data. However, this advance has brought the problem such as copyright protectio...
AGILE METHODOLOGIES AND THE USE OF ITS WATERSCRUMFALL DERIVATIVE FOR SOFTWARE PROJECT DEVELOPMENT
This paper discusses the Agile methodologies and the use of its water-scrum-fall derivative for software project development. This approach seems to be a good alternative to the current development methods.