Undergraduates’ Satisfaction of Online Food and Beverage Services Amidst Financial Distress in Nnewi Urban, Anambra State, Nigeria
Journal Title: International Journal of Home Economics, Hospitality and Allied Research - Year 2024, Vol 3, Issue 1
Abstract
This study determined undergraduates’ satisfaction of online food and beverage services amidst financial distress in Nnewi urban, Anambra State, Nigeria. Descriptive survey research design was used by the study. Population consisted of 3,509 students. Sample size was 35. Questionnaire was the instrument used for data collection. Data was analyzed using mean and standard deviation. Findings revealed that different types of food and beverage products were purchased online. The problems undergraduates face in online food and beverage services included delayed delivery, use of artificial food colouring and fear of food contamination. Strategies for enhancing students’ satisfaction of online purchases included timely delivery of products ordered and appropriate delivery mechanism. Findings also showed that the ways online food and beverage purchases can influence undergraduate’s finances included high cost of online food products, additional cost for delivery among others. Among recommendations made was that online food vendors should ensure that food products delivered are same with products ordered by customers in order to enhance customer satisfaction.
Authors and Affiliations
Eucharia A. Ikegwuonu, Juliet E. Allen, & Mary E. Ijomah
Keywords
Related Articles
- EP ID EP740887
- DOI 10.57012/ijhhr.v3n1.014
- Views 41
- Downloads 0
Enhancing Reduced Risk of Obese Patient Exposure to COVID-19 Attack through Food and Nutritional Adjustment
The COVID-19 pandemic is a major global challenge. There are several risk factors associated with mortality in patients with COVID-19, including age, gender, diabetes mellitus, cerebrovascular, cardiovascular, and pulmon...
Consumption Pattern of Wild Edible Green Leafy Vegetables Found in Osogbo Local Government Area of Osun State, Nigeria
This study investigated the consumption pattern of wild edible green leafy vegetables found in Osogbo Local Government Area of Osun State using a descriptive survey research design. The sample size for this study was two...
Determinants of Home Economics Lecturers’ Psychological Work Hazards in Southeast Nigerian Universities
Nigerian schools are diverse, resulting in psychological hazards for most workers, particularly teachers. It is common for teachers to suffer from psychosocial work hazards in Nigeria, yet no research has been conducted...
Socio-Economic Characteristics of Infants and Nursing Mothers: Implication for Breastfeeding Refusal Attitudes and Reasons for Re- Breastfeeding in Nsukka urban, Nigeria
The study examined socio-economic characteristics of nursing mothers and infants as they related to breastfeeding refusal attitudes and reasons for re-breasting in Nsukka urban of Enugu state. Random sampling technique...
Impact of COVID-19 on Teaching and Learning: Perspectives of South African University Lecturers
This study sought the perspectives of South African lecturers on the impact of COVID-19 on teaching and learning. In this study, 28 university teachers in three South African provinces were interviewed using a qualitativ...