Usuability Evaluation Of Twitter Micro-Blog Using Heuristic Approach
Journal Title: Annals. Computer Science Series - Year 2018, Vol 16, Issue 2
Abstract
The innovations that accompany the introduction of social media as a tool of communication have really set a pace at which several activities are carried out. The social network has attracted so many users across the world. Twitter becoming the second most widely used micro-blog after facebook, as real-time sharing information electronic tool. However, numerous user-interface challenges have been identified in twitter micro blog, ranging from credibility of the information shared on twitter to icons improvement. This paper applies heuristic evaluation techniques on twitter microblog. A web-based e-questionnaire is used as a means of collecting data from different level of users (Novice, Beginner and Professional). Over 100 users filled e-questionnaire to express their user experience which serves as source of data used in this study. The result according to the weighted score values state that the twitter as one example of micro-blog proved to be one of the best social networks, which also show that all information is credible in the platform. The statistical T-Test analysis presents outstanding results that the usability evaluation of twitter platform is of great significant.
Authors and Affiliations
Abdullahi Yola MUSA, Rasheed Gbenga JIMOH
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