VOICES OF STAKEHOLDERS ON CONFLICTS IN SCHOOLS: A STUDY OF SELECTED SCHOOLS IN MASVINGO DISTRICT, ZIMBABWE
Journal Title: Educational Research International - Year 2017, Vol 6, Issue 3
Abstract
Conflict is inevitable in all social settings. Based on this realisation this study sought to investigate the effects of conflicts in the schools as social settings. The systems theory guided the study. The research adopted a qualitative methodology using a case study design. The population covered all school heads, teachers, learners and parents who were regarded as the stakeholders of the school system. Purposive sampling was used to select the participants. Data were gathered by means of semi-structured interviews, focus group discussions and questionnaires. The study established that conflict does not occur in a vacuum but is influenced by inadequate resources, gossiping, poor communication, and favouritism. Findings indicated that conflict has both negative and positive impact in the school environment. The study recommended that to reduce conflict in schools, conflict resolution committees should be established. It is also recommended that school heads should ensure equitable and transparent distribution of resources.
Authors and Affiliations
Magwa Simuforosa, Chingombe Shamiso
Keywords
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