WEB BASED INFORMATION SYSTEMS OF E-COMMERCE USER SATISFACTION USING ZACHMAN FRAMEWORK
Journal Title: International Journal of Innovative Research in Advanced Engineering - Year 2017, Vol 0, Issue 0
Abstract
The progress in information and communication technologies and the birth of the internet has changed the end user computing experience and environment. This advancement has changed the way of delivering information and services. Information systems can now be web-enabled, unlike the traditional stationary information systems. Web based means the information system includes in the website. Web portals are a part of this advancement. A Web portal is a gateway to information and services from multiple sources in a unified way, using a single, unique user interface. This study will make design of web base online information systems of e-commerce user satisfaction using Zachman framework. The major objectives of this study was to investigate how information system IS measures that influence user satisfaction of the Diponegoro university students, also to design and analysis the implementation of Zachman Framework. Based on the data analysis collected by e-mail, the conclusion were: Design of the website in online store is good implementation because there is majority of respondents agree for customer satisfaction. The analysis of zachman framework for shopme design online store reflected the best solution because describe the more comprehensive coverage for all enterprise architecture stakeholders. The information system is measures the influence user satisfaction of the Diponegoro University students, and the design and analysis the implementation of zachman framework in this study presented a method that provides guidance in the development of an organization’s enterprise architecture.
Authors and Affiliations
Mohammed Altahir Alsunousi Meelad, Suryono S. N,, Djatmiko Endro Suseno
Keywords
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