Workload Analysis Using Cardiovascular Load, Nasa-TLX, and Fishbone Diagrams
Journal Title: International Journal of Social Science And Human Research - Year 2023, Vol 6, Issue 08
Abstract
This study aims to analyze employees' physical and mental workload in the legal and business development division and look for factors that affect the workload of the two divisions. The research methods used are cardiovascular load, NASA-TLX, and the Fishbone diagram. The results showed that one employee from the legal division experienced physical exhaustion. In the mental workload study, two people experienced a high mental workload, while five experienced a very high one. The fishbone diagram analysis reveals several factors, such as unresponsive counterparts and conflicts of interest, and in the legal division, such as work patterns that are constantly changing and fast and coordinating company and divisional compliance. The conclusion is that companies should periodically measure mental workload.
Authors and Affiliations
Andrew Prasetyo Purnawan, Sambudi Hamali
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