HOW TO ESTABLISH CUSTOMER TRUST AND RETENTION IN A HIGHLY COMPETITIVE AIRLINE BUSINESS Journal title: Polish Journal of Management Studies Authors: Juliater Simarmata, Yulianti Keke, . Veronica, Siska Amonalisa Silalahi, Eva Benková Subject(s):
HAVAYOLU TEDARİKÇİLERİNİN HAVAYOLU VE HAVAYOLU MÜŞTERİLERİ İLE İLİŞKİLERİ: BALIK-KILÇIK MODELİ Journal title: JOEEP: Journal of Emerging Economies and Policy Authors: Armağan Macit, Sultan Gedik Göçer Subject(s):