INVESTIGATING DISCREPANCIES BETWEEN E-SERVICES IMPLEMENTING OR NOT ISO 9001: CUSTOMERS’ OUTLOOK IN THE BACKDROP OF E-SERVICES IN CATALONIA (SPAIN) Journal title: International Journal for Quality Research Authors: Luc Honore Petnji Yaya, Frederic Marimon, Marti Casadesus Subject(s):
EXAMINING THE RELATIONSHIP AMONG SERVICE QUALITY, CUSTOMER SATISFACTION AND BEHAVIORAL RESPONSES - COMPARISON BETWEEN PUBLIC AND PRIVATE SECTOR BANKS OF PAKISTAN Journal title: International Journal for Quality Research Authors: Shahab Alam Malik, Arslan Mushtaq, Kanwal Naseem, Shujah Alam Malik Subject(s):
INVESTIGATING DISCREPANCIES BETWEEN ESERVICES IMPLEMENTING OR NOT ISO 9001: CUSTOMERS’ OUTLOOK IN THE BACKDROP OF ESERVICES IN CATALONIA (SPAIN) Journal title: International Journal for Quality Research Authors: Luc Honore Petnji Yaya, Frederic Marimon, Marti Casadesus Subject(s):
QUALITY IMPROVEMENT INITIATIVES FOR SUPPORT FUNCTIONS IN AN INDUSTRY: TWO CASES Journal title: International Journal for Quality Research Authors: Shirshendu Roy, Prasun Das Subject(s):
PERCEPTION OF CUSTOMER SATISFACTION AND HEALTHCARE SERVICE QUALITY IN THE CONTEXT OF BANGLADESH Journal title: International Journal for Quality Research Authors: M. Ahsan Akhtar Hasin, Sudipa Sarker, Nouroz Islam, M. A. Shareef Subject(s):
CUSTOMER PERCEIVED QUALITY IMPROVEMENT OF SYNTHETIC FIBER USING FUZZY QFD: A CASE STUDY Journal title: International Journal for Quality Research Authors: Golam Kabir, M. Ahsan Akhtar Hasin Subject(s):
INVESTIGATION ON THE RELATIONSHIP BETWEEN CUSTOMER EMOTIONS AND CUSTOMER SATISFACTION-LOYALTY AND EASINESS AFTER SALE: A FIELD STUDY WITH HIGH SCHOOL STUDENTS Journal title: The Journal of International Social Research Authors: Ertuğrul KARAKAYA Subject(s): Humanities, Social Sciences, Languages and Literature, Sociology
Analisis Kepuasan Pelanggan dengan Menggunakan SERVQUAL: Studi Kasus Layanan IndiHome PT. Telekomunikasi Indonesia, Tbk, Regional 1 Sumatera Journal title: Jurnal Sistem dan Manajemen Industri Authors: M. Mujiya Ulkhaq, Monalisa Putri Br. Barus Subject(s):
A STUDY ON THE EVALUATION OF CUSTOMERS’ SATISFACTION - THE PERSPECTIVE OF QUALITY Journal title: International Journal for Quality Research Authors: Dauw-Song Zhu, Chih-Te Lin, Chung-Hung Tsai, Ji-Fu Wu Subject(s):
THE EFFECTS OF SERVICE QUALITY ON CUSTOMER SATISFACTION Journal title: The Journal of International Social Research Authors: Azize ŞAHİN Subject(s): Humanities, Social Sciences, Languages and Literature, Sociology
Effect of Service Quality and Quality of Products to Customer loyalty with Customer Satisfaction as Intervening Variable in PT. Nano Coating Indonesia Journal title: International Journal of Business and Applied Social Science Authors: Nuridin. SE. MM Subject(s): Economics, Social Sciences, Interdisciplinary, Business, Finance, Agriculture, Multidisciplinary, Sport Sciences
The Influence of HEdPERF and Student Satisfaction Against Perceived Service Value and Implication In Institutional Image Journal title: Integrated Journal of Business and Economics Authors: . Yusuf Subject(s): Economics, Business, Finance
CUSTOMERS’ SATISFACTION TOWARDS JEEVAN MADHUR PRODUCT OF LIC IN KERALA Journal title: International Journal of Business and General Management Authors: Limna. M, P. V. Basheer Ahammed Subject(s):
The Science of Customer Satisfaction in the Retail Banking System – A Critical Comparison between the Two International Indexes: American Customer Service Index (ACSI) and Net Promoter Score (NPS) Journal title: Journal of Emerging Trends in Marketing and Management Authors: Elena Lidia Melnic Subject(s):
CUSTOMER SATISFACTION STUDY ON VEHICLE INSURANCE OF GENERAL INSURANCE COMPANIES WITHIN VAPI CITY Journal title: IMPACT : International Journal of Research in Humanities, Arts and Literature ( IMPACT : IJRHAL ) Authors: Kalpesh D. Naik, Preety J Panicker Subject(s):