Executing A Customer Relationship Management Programme In An Emerging Market: An Empirical Approach Journal title: Manager Journal Authors: Akinyele Samuel Taiwo, Olorunleke Kola Subject(s):
Information technology innovation - a genuine driver of improving customer relationship management in romanian companies Journal title: Manager Journal Authors: Camelia Cojocaru Subject(s):
Sposoby pozyskiwania i utrzymania klienta przy pomocy nowych mediów Journal title: Humanistyka i Przyrodoznawstwo. Interdyscyplinarny Rocznik Filozoficzno-Naukowy Authors: Wojciech Muszyński, Szymon Muszyński Subject(s):
Designing a Customer Relationship Management System in Online Business Journal title: Computer Reviews Journal Authors: Negin Ziaei Subject(s):
Practical utility of customer relationship management practices – a discriminant function analysis Journal title: Journal of Management Research and Analysis Authors: S. Sharmila, N Jamunarani Subject(s): Information Technology, Management
Customers’ perception of current CRM practices at SBI: A case study of State Bank of India, Patna District, Bihar Journal title: Journal of Management Research and Analysis Authors: Jasmine Kaur Subject(s): Information Technology, Management
Modern customer-oriented IT-technologies "CRM-systems": the essence and expediency of their introduction at enterprises Journal title: Економіка. Фінанси. Право Authors: Ye.O. Pidhora, O.V. Latysheva, M.Yu. Miliavskyi Subject(s):
Healthcare Management using ICT and IoT based 5G Journal title: International Journal of Advanced Computer Science & Applications Authors: Vijey Thayananthan Subject(s):
Technology Acceptance of Business Intelligence and Customer Relationship Management Systems within Institutions Operating in Capital Markets Journal title: International Journal of Academic Research in Business and Social Sciences Authors: Ferdi Sonmez Subject(s):
AN EMPIRICAL ANALYSIS OF SELECTED DIMENSIONS OF CUSTOMER RELATIOSHIP MANAGEMENT PRACTICES IN SELECTED HOTELS IN THE STATE OF GUJARAT Journal title: Delhi Business Review: An International Journal of SHTR Authors: Neha V. Shah, Parimal H. Vyas Subject(s):
Value Based Customer Relationship Management and Satisfaction of Commercial Banks’ Account Holders in Kenya Journal title: International Journal of Academic Research in Business and Social Sciences Authors: Rael Nkatha Mwirigi, Samuel Maina, Dr. Linda Kimencu Subject(s):
Moderating Role of Demographics on the Relationship between Customer Relationship Management and Satisfaction of Commercial Banks’ Account Holders in Kenya Journal title: International Journal of Academic Research in Business and Social Sciences Authors: Rael Nkatha Mwirigi, Samuel Maina, Dr. Linda Kimencu Subject(s):
DIFFERENTIAL ESSENCE OF THE CONSUMER LOYALTY CONCEPT Journal title: Причорноморські економічні студії Authors: O.B. Hіrna, L.І. Haieva, O.Yа. Kobilyuh Subject(s):
The Digital World of Commerce : A Note on “E-Commerce” & “M-Commerce” Journal title: GJRA-Global Journal For Research Analysis Authors: Adv. Mihir Dilip Kalambi Subject(s):
A Conceptual Framework on Customer Satisfaction: The Mediating Role of Corporate Image Journal title: Global Social Sciences Review Authors: Muhammad Salman Azhar, Ismail Bin Lebai Othman, Norzieiriani Ahmad Subject(s):