The role of knowledge management in mobile marketing Journal title: Marketing Instytucji Naukowych i Badawczych Authors: Wojciech Łukowski Subject(s):
Process of Change Management in the Telecommunication Industry in Implementing Customer Relationship Management System (Case Study: Mtn Nigeria) Journal title: BEST : International Journal of Management, Information Technology and Engineering ( BEST : IJMITE ) Authors: Olowu Oluwatobi Tope, Ejeh Kate Subject(s):
Consumer retention strategies for telecom service industry in India: a theoretical perspective Journal title: Journal of Management Research and Analysis Authors: Vinod Sharma, Jayant Sonwalkar Subject(s): Information Technology, Management
CRM PERFORMANCES ACCENTED WITH THE IMPLEMENTATION OF DATA WAREHOUSING AND DATA MINING TECHNOLOGIES Journal title: Journal of Information Technology and Application (JITA) Authors: Subject(s):
Designing Customer Relationship Management Model in Hospital Journal title: مجله راهبردهای مدیریت در نظام سلامت Authors: Mohammad Abbaszadeh, Roohollah Askari, Morad Alizadeh, Mohammad Amin Bahrami Subject(s):
SISTEM INFORMASI CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DENGAN PENAMBAHAN FITUR PERAMALAN TINGKAT CUSTOMER COMPLAIN MENGGUNAKAN METODE SINGLE EXPONENTIAL SMOOTHING (STUDI KASUS:PT. SATNETCOM BALIKPAPAN) Journal title: Prosiding Seminar Nasional Ilmu Komputer dan Teknologi Informasi Authors: Subject(s):
Machine-Learning Techniques for Customer Retention: A Comparative Study Journal title: International Journal of Advanced Computer Science & Applications Authors: Sahar F. Sabbeh Subject(s):
CUSTOMER RELATIONSHIP MANAGEMENT IN BUSINESS-TO-BUSINESS MARKETING: EXAMPLE OF TOURISM SECTOR Journal title: GeoJournal of Tourism and Geosites Authors: TUZUNKAN Demet Subject(s):
Tuning of Customer Relationship Management (CRM) via Customer Experience Management (CEM) using Sentiment Analysis on Aspects Level Journal title: International Journal of Advanced Computer Science & Applications Authors: Hamed AL-Rubaiee, Khalid Alomar, Renxi Qiu, Dayou Li Subject(s):
THE PARTICULARITIES AND LIMITATIONS OF SOCIAL MEDIA UTILIZATION IN B2B RELATIONSHIPS Journal title: Marketing Identity Authors: Kateřina Kantorová, Aneta Severová Subject(s):
Examining the patient's satisfaction from Hospital Service Quality using the CRM (Customer Relationship Management) Model
Design of Web-Based Customer Relation Management Application for Power Distribution Company: A Case Study of PHCN Owerri Business Unit Journal title: Mathematical and Software Engineering Authors: Akinloye Eunice, Anthony Umoren, Idorenyin Markson Subject(s):
Predictive Analytics for High Business Performance through Effective Marketing Journal title: International Journal of Trend in Scientific Research and Development Authors: Subject(s): Biological Sciences, Computer and Information Science, Engineering, Mathematics, Agricultural Engineering, Management, Engineering, Multidisciplinary
Effect of Electronic Customer Relationship Management on Electronic Service Quality Provided by the Commercial Banks in Kuwait Journal title: International Journal of Academic Research in Accounting, Finance and Management Sciences Authors: Faraj Mazyed Faraj Aldaihani, Noor Azman Bin Ali Subject(s):