Hotel Booking Websites and their Impact on E-Satisfaction and E-Loyalty: Analysis on Utilitarian and Hedonic Features Journal title: International Journal of Academic Research in Business and Social Sciences Authors: Saiful Bahri Mohd Kamal, Dahlan Abdullah, Norfezah Md Nor, Anderson Ngelambong, Khairil Anuar Bahari Subject(s):
PENGARUH E-SERVICE QUALITY TERHADAP E-LOYALTY MELALUI E-SATISFACTION (STUDI PADA PELANGGAN TOKO ONLINE SHOPEE DI KOTA MEDAN) Journal title: Jurnal Mantik Authors: Megasari Saragih Subject(s):
INFLUENCE THE QUALITY OF INFORMATION, SYSTEM QUALITY, AND QUALITY OF SERVICE TO CUSTOMER LOYALTY THROUGH THE TRUST OF LAZADA ONLINE STORE CUSTOMERS(Study Kasus Pada Mahasiswa/i Yogyakarta) Journal title: Jurnal Ekobis Dewantara Authors: Novita Sari Subject(s): Management, Business, Finance
Impact of E- Service Quality, E-Satisfaction, and E-Loyalty in the Online Fashion Industry, Pakistan Journal title: Traditional Journal of Law and Social Sciences Authors: M. Imtiyaz Ahmed Khan Subject(s): Social Sciences
Building E-Loyalty Formed by E-Recovery Service Quality Mediated by E-Service Recovery Satisfaction and E-commitment on Online Travel Agent Customers in Indonesia Journal title: Journal of Economics, Finance and Management Studies Authors: Dian Artanti Arubusman, Farida Jasfar, Hamdy Hady, Robert Kristaung, Willy Arafah Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance
The Influence of BCA E-Banking Service Quality on Customer E- Satisfaction And E- Loyalty Journal title: Journal of Economics, Finance and Management Studies Authors: Leo Agung Feri Wicaksono, Mahrinasari MS, Roslina Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance
The Effect of E-Service Quality on E-Loyalty Through E-Satisfaction and E-Trust Which then Resulted in eWOM (Case Study: Mixue Products in Jabodetabek Area Using Go-Food Application) Journal title: Journal of Economics, Finance and Management Studies Authors: Ericca Putri, Unik Dwi Lestari Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance
