Customer Experience Management in Banking Sector Journal title: International Journal of Management, IT and Engineering Authors: Dr. Jasmine Gupta Subject(s): Computer and Information Science, Engineering, Management Science, Development Studies
Possibilities and limitations of using the customer experience management concept by universities Journal title: Marketing Instytucji Naukowych i Badawczych Authors: Zygmunt Waśkowski Subject(s):
Tuning of Customer Relationship Management (CRM) via Customer Experience Management (CEM) using Sentiment Analysis on Aspects Level Journal title: International Journal of Advanced Computer Science & Applications Authors: Hamed AL-Rubaiee, Khalid Alomar, Renxi Qiu, Dayou Li Subject(s):
CUSTOMER EXPERIENCE MANAGEMENT IN PUBLIC AND PRIVATE SECTOR BANKS – A STUDY Journal title: IJAR-Indian Journal of Applied Research Authors: Prof.V.Narasimha Rao Subject(s):
RESEARCH ON CUSTOMER EXPERIENCE MANAGEMENT AND ITS IMPLEMENTATION FRAMEWORK Journal title: Topics in Economics, Business and Management (EBM) Authors: Tongtong ZHENG, Qiongjie ZHOU Subject(s):
A WATERFALL MODEL FOR KNOWLEDGE MANAGEMENT AND EXPERIENCE MANAGEMENT. Journal title: International Journal of Advanced Research (IJAR) Authors: Ravindranath Kulkarni , Radhika Kulkarni and Rashmi Kulkarni. Subject(s):
Designing an experience management model based on the statements of imam khamenei Journal title: Strategic Management of Organizational Knowledge Authors: Abdollah Salehnezhad, Mohammad Hossain Shadmanfar Subject(s): Management Science/Operations Research, Social Sciences
