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Multichannel Contact Center Performance Analysis Journal title: International Journal of Research in Computer and Communication Technology Authors: Priya K. Ithape, Dr. Prof. Anil S. Hiwale Subject(s): Computer and Information Science, Telecommunications
Managing Work Requests to Improve Level of Building Maintenance Services Journal title: International Journal of Current Science Research and Review Authors: Onny Sudarwanto, Gatot Yudoko, Subject(s): Agricultural Science, Plant Sciences, Economic Development, Technological Change and Growth, Medical Education , Business, Commercial, Consumer and Financial Law, Mathematical Modelling and Industrial Mathematics, Philosophy of the Social Sciences, Humanities, Multidisciplinary, Psychology, Multidisciplinary, Engineering, Multidisciplinary, Materials Science, Multidisciplinary