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EFFECTS OF DISTRIBUTIVE JUSTICE COMPLAINTS RESOLUTION STRATEGIES ON CUSTOMER SATISFACTION IN KENYA’S BANKING INDUSTRY Journal title: European Journal of Business and Social Sciences Authors: Joel Chepkwony| School of Business and Economics, Moi University, Eldoret, Kenya, Michael Kirwa Kori... Subject(s): Economics, Management Science
Complainants’ Justice Perceptions and Post Complaint Behaviours: An Empirical Study on E-Nwom, Exit Intentions and Venting Negative Feelings Journal title: Quarterly Journal of Business Studies Authors: Metehan Tolon, Tülay Yeniçeri, Asude Yasemin Zengin Subject(s): Economics, Finance and Financial Services, Human Resource Management, Marketing, Accounting, Management
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A complaint of colons from the area of saltus Burunitanus about abuse of law by procurator and general land lessee. Journal title: Krytyka Prawa. Niezależne studia nad prawem Authors: Karolina Kozłowska Subject(s):
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The Influence of Psychographic Variables on the Theory of Exit, Voice, and Loyalty of Customer Complaints Behaviour in Banks Journal title: Journal of Competitiveness Authors: Alexander Preko, Samuel Agbanu Subject(s):
