EXPLAINING THE IMPACT OF SERVICE QUALITY ON IDENTITY AND BRAND PERSONALITY Journal title: Polish Journal of Management Studies Authors: Majid Esmaeilpour, Motahareh Hoseini Subject(s):
Modeling Service Quality, Customer Satisfaction and Behavioral Intentions in Airline Industry: A SEM Approach Journal title: The Journal of International Scientific Researches Authors: Kübra Şimşek, Orkun Demirbağ Subject(s):
CUSTOMERS SERVICE QUALITY EXPECTATIONS DEPENDİNG ON THE FREQUENCY OF VISITS TO THE SHOPPING CENTER Journal title: The Journal of International Social Research Authors: Ayşe ERSOY YILDIRIM Subject(s): Humanities, Social Sciences, Languages and Literature, Sociology
An Assessment of Service Quality of Organized Super Markets in Kerala Journal title: International Journal of Business and General Management Authors: G. Rajesh, S. Narayana Rajan Subject(s):
INVESTIGATING DISCREPANCIES BETWEEN E-SERVICES IMPLEMENTING OR NOT ISO 9001: CUSTOMERS’ OUTLOOK IN THE BACKDROP OF E-SERVICES IN CATALONIA (SPAIN) Journal title: International Journal for Quality Research Authors: Luc Honore Petnji Yaya, Frederic Marimon, Marti Casadesus Subject(s):
Investigation of the quality status of educational services based on Servequal model (Case study: Estahban's Payem-e-Nour University) Keywords: Journal title: Journal of Research in Ecology Authors: Fatemeh Ghauor, Ali Vaghefi, Saeid Bonyadi Subject(s):
EXAMINING THE RELATIONSHIP AMONG SERVICE QUALITY, CUSTOMER SATISFACTION AND BEHAVIORAL RESPONSES - COMPARISON BETWEEN PUBLIC AND PRIVATE SECTOR BANKS OF PAKISTAN Journal title: International Journal for Quality Research Authors: Shahab Alam Malik, Arslan Mushtaq, Kanwal Naseem, Shujah Alam Malik Subject(s):
INVESTIGATING DISCREPANCIES BETWEEN ESERVICES IMPLEMENTING OR NOT ISO 9001: CUSTOMERS’ OUTLOOK IN THE BACKDROP OF ESERVICES IN CATALONIA (SPAIN) Journal title: International Journal for Quality Research Authors: Luc Honore Petnji Yaya, Frederic Marimon, Marti Casadesus Subject(s):
INTEGRATING FACTOR ANALYSIS AND ANALYTIC HIERARCHY PROCESS FOR LIBRARY SERVICE QUALITY Journal title: International Journal for Quality Research Authors: K. Venkata Subbaiah, K. G.Durga Prasad, M. Uma Bharathi, K. Soma Sekhara Rao Subject(s):
PERCEPTION OF CUSTOMER SATISFACTION AND HEALTHCARE SERVICE QUALITY IN THE CONTEXT OF BANGLADESH Journal title: International Journal for Quality Research Authors: M. Ahsan Akhtar Hasin, Sudipa Sarker, Nouroz Islam, M. A. Shareef Subject(s):
Analisis Kepuasan Pelanggan dengan Menggunakan SERVQUAL: Studi Kasus Layanan IndiHome PT. Telekomunikasi Indonesia, Tbk, Regional 1 Sumatera Journal title: Jurnal Sistem dan Manajemen Industri Authors: M. Mujiya Ulkhaq, Monalisa Putri Br. Barus Subject(s):
Analisis Kualitas Layanan Penyerapan Aspirasi Anggota DPR RI Dengan Pendekatan Quality Function Deployment (QFD) Journal title: Jurnal Sistem dan Manajemen Industri Authors: Rizal Sarifuddin Subject(s):
FUZZY AHP-FUZZY PROMETHEE APPROACH IN EVALUATION OF E-SERVICE QUALITY: CASE OF AIRLINE WEB SITES* Journal title: The Journal of International Social Research Authors: Pelin ÇELİK Subject(s): Humanities, Social Sciences, Languages and Literature, Sociology
A Study on Service Quality and Passenger Satisfaction on Indian Airlines Journal title: JOURNAL OF COMMERCE AND TRADE Authors: Dr. K. Singaravelu, V. P. Amuthanayaki Subject(s):
THE EFFECTS OF SERVICE QUALITY ON CUSTOMER SATISFACTION Journal title: The Journal of International Social Research Authors: Azize ŞAHİN Subject(s): Humanities, Social Sciences, Languages and Literature, Sociology
