ASSESSING THE QUALITY OF HIGHER EDUCATION SERVICES USING A MODIFIED SERVQUAL SCALE Journal title: Annales Universitatis Apulensis series Oeconomica Authors: Çerri Shpëtim Subject(s):
Managing Service Quality to Gain Competitive Advantage in Retail Environment Journal title: TEM JOURNAL Authors: Sandra Jelčić Subject(s): Computer and Information Science, Education, Technology, Management
THE EFFECTS OF PERCEIVED SERVICE QUALITY ON PATIENT SATISFACTION AT A PUBLIC HOSPITAL IN STATE OF PAHANG, MALAYSIA Journal title: Asian Journal Social Sciences & Humanities Authors: Noor Azlinna Azizan, Bahari Mohame Subject(s):
CUSTOMER PERCEPTION ON SERVICE QUALITY OF COMMERCIAL BANKS: A CASE STUDY IN PENANG, MALAYSIA Journal title: Academic Research International Authors: Santhi Appannan, Barathy Doraisamy, Teoh Hui Subject(s):
The Relationship between Service Quality, Customer Satisfaction and Customer Loyalty: An Investigation in Vietnamese Retail Banking Sector Journal title: Journal of Competitiveness Authors: Minh Ngo, Huan Nguyen Subject(s):
Reducing the Calculations of Quality-Aware Web Services Composition Based on Parallel Skyline Service Journal title: International Journal of Advanced Computer Science & Applications Authors: Maryam Moradi, Sima Emadi Subject(s):
Quality system at the hotel Journal title: Zeszyty Naukowe Małopolskiej Wyższej Szkoły Ekonomicznej w Tarnowie Authors: Małgorzata Tyrańska Subject(s):
Exploring the Relationships among Service Quality, Satisfaction, Trust and Store Loyalty among Retail Customers Journal title: Journal of Competitiveness Authors: Shpëtim Çerri Subject(s):
The Relations among Dimensions of Service Quality, Satisfaction, Loyalty, and Willingness to pay more: Case of GSM Operators Service at Northern-Iraq Journal title: International Journal of Academic Research in Accounting, Finance and Management Sciences Authors: Ahmet Demir, Karwan Talaat, Cumhur Aydinli Subject(s):
Modeling the influence of fixed-route network operational system on the area service quality Journal title: Logistics and Transport Authors: Piotr Czaja Subject(s):
Tourist Information Centre from the Point of View of the National System of Quality in Tourism of the Czech Republic Journal title: Journal of Tourism and Services Authors: Táňa Valská Subject(s):
The methodical approach to the hotel services quality evaluation Journal title: Науковий вісник Полтавського університету економіки і торгівлі. Серія "Економічні науки" Authors: A. Kaplina Subject(s):
Impact of Science and Technology Parks Quality of the Service on Growth and Innovative Performance of Firms located in Parks; Case study: Pardis Technology Park Journal title: Roshd-e-Fanavari Authors: Mohsen Shafiei Nik Abadi, Saeideh Ghochkanloo Subject(s):
Investigating the Effect of the Relationship Marketing Tactics on Customer’s Loyalty Journal title: Academic Journal of Economic Studies Authors: Mohammad Abasi Niko, Mohammad Hussein Askarinia, Ali Akbar Khalafi, Ehsan Namdar Joyami Subject(s):
A Study about Customer Satisfaction of e-Service Quality of Point of Sale (POS) Journal title: Academic Journal of Economic Studies Authors: Sayyed Hassan Mirhosseini Ardakani, Mohammad Shaker Ardakani, Mohammad Fotouhi Ardakani Subject(s):
