Determinants of Consumer Loyalty with the Servqual Model at Franchised Pharmacies in the City of Surabaya Journal title: Journal of Economics, Finance and Management Studies Authors: Soleh Hanafi Ihsan, Sri Setyo Iriani, Jun Surjanti Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance
Analysis of Service Quality in the Restaurant Sector in the State of Tlaxcala Using The Servqual Model Journal title: Journal of Economics, Finance and Management Studies Authors: Sandra Karina Saldaña Conde, Crisanto Tenopala Hernández, Elizabeth Montiel Huerta,Gerardo Islas Tel... Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance
E-Servqual Analysis of Customer Satisfaction and Customer Loyalty in BSI Mobile Application Journal title: Dialektika : Jurnal Ekonomi dan Ilmu Sosial Authors: Nur Azizah A, Muhammad Rahmat Hidayat Subject(s): Economics, Human Resource Management, Management and Marketing, Business, Finance
Factors Affecting Customers' Satisfaction on Public Service Quality at the Social Insurance Agency of Lao Cai Province, Vietnam Journal title: International Journal of Multidisciplinary Research and Analysis Authors: Thi Xuan Huong Le , MinhTu Pham, Thi Thu Ha Bui Subject(s): Biological Sciences, Economics, Education, Engineering, Mathematics, Social Sciences, Technological Change, Health science
SERVQUAL Model to Measure the Service Quality of Logistics Operators Journal title: Revista CEA Authors: Enrique de Jesús Mohedano Torres, Osiris María Echeverría Ríos, Mizraim Martínez Hernández, Myrna Ho... Subject(s): Economics, Management Science/Operations Research, Banks and Banking, Finance and Financial Services, Marketing, Management Science, Accounting
ASSESSMENT OF SERVICE QUALITY USING SYNERGIES OF FUZZY SERVQUAL, FUZZY KANO’S MODEL, AND FUZZY ANALYTIC NETWORK PROCESS INTO QFD Journal title: Journal of Innovations in Business and Industry Authors: Getahun Mekuria Subject(s): Miscellaneous
Factors Influencing Customer Satisfaction towards Internet Banking Service: Case Study of Vietnam Journal title: Journal of Economics, Finance and Management Studies Authors: Nguyen, Nu Hoang Tam Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance
Aspects that Influence Patient Satisfaction at the Elderly Clinic at Puskesmas X Surabaya Journal title: International Journal of Social Science Humanity & Management Research Authors: Salsa Gita Armadani, Minarni Wartiningsih, Mellyanawati Subject(s): Social Sciences
Analysis of the Importance Performance Method on the Quality of Outpatient Pharmacy Services at Guntur Hospital, Garut, West Java - Indonesia Journal title: International Journal of Social Science And Human Research Authors: Novia Dyah,A Harits Nu’man,Agus Hadian Rahim Subject(s): Economics, Humanities, Law, Social Sciences, Literature, Sociology of Education, Criminology, Public Administration
Measuring and Improving Service Quality in The Context of a Higher Educational Institution: Human Science Students’ Perceptions at Sariputta College, Muse, Northern Shan State, Myanmar Journal title: International Journal of Applied Research in Management and Economics Authors: Nyar Ti Ka Subject(s): Economics, Economic Development, Technological Change and Growth, Environmental Economics, Macroeconomics, Management and Marketing, Management
The User Gap (Perceptions-Expectations) in TourismAccommodation Services in Mérida State, Venezuela Journal title: Fórum Empresarial Authors: Flora María Díaz Pérez, Marysela Coromoto Morillo Moreno, María Yolanda Bethencourt Cejas Subject(s): Business Administration, Economics, Management Science/Operations Research, Finance and Financial Services, Human Resource Management, Management Information Systems, Management and Strategy, Production, Operation and Manufacturing Management, Statistics
Analysis on the Effect of Service Quality of Commercial Fitness Clubs on Consumer Satisfaction Based on SERVQUAL Journal title: Health Science and Management Authors: Liyan Wang Subject(s): Health Care Sciences & Services, Public, Environmental & Occupational Health, Health science
Measuring Logistics Service Quality Using the SERVQUAL Model Journal title: Journal of Intelligent Management Decision Authors: Alma Jusufbašić, Željko Stević Subject(s): Management Science/Operations Research, Management Information Systems, Management and Strategy, Production, Operation and Manufacturing Management, Computer Science, Artificial Intelligence
Identify the Quality of Studio Services Using the Servqual and Quality Function Deployment Methods Journal title: International Journal of Social Science And Human Research Authors: Adriano Oktoriano, Cahyano, Erie Maulidia Safitri Subject(s): Economics, Humanities, Law, Social Sciences, Literature, Sociology of Education, Criminology, Public Administration
