A Case Study of Customer Relationship Management using Data Mining Techniques
Journal Title: The International Journal of Technological Exploration and Learning - Year 2013, Vol 2, Issue 6
Abstract
Data mining has various applications for customer relationship management. In this proposal, we are introducing a framework for identifying appropriate data mining techniques for various CRM activities. This Research attempts to integrate the data mining and CRM models and to propose a new model of Data mining for CRM. The new model specifies which types of data mining processes are suitable for which stages/processes of CRM. In order to develop an integrated model it is important to understand the existing Data mining and CRM models. Hence the article discusses some of the existing data mining and CRM models and finally proposes an integrated model of data mining for CRM.
Authors and Affiliations
B. Santhosh Kumar| AP/Department of Computer Science & Engineering SNS College of Technology Coimbatore, S. India, C. B. Sivaparthipan| AP/Department of Computer Science & Engineering SNS College of Technology Coimbatore, S. India, Dr. T. Kalaikumaran| Head/Department of Computer Science & Engineering SNS College of Technology Coimbatore, S. India, Dr. S. Karthik| Dean/Department of Computer Science & Engineering SNS College of Technology Coimbatore, S. India
Max Min Sorting Algorithm
There are many popular problems in different practical fields of computer sciences, database applications, etc. One of these basic operations is the sorting algorithm. It has attracted a great deal of research. A lot...
Design and Fabrication of Compact Size Fluidized Bed Gasifier for Automotive Vehicle
In this paper design and fabrication of compact fluidized bed gasifier with increased gas – solid interaction is proposed for automotive vehicle. The aim of the design is generate a nitrogen (N2) free product gas wi...
Cognitive Development for Children’s of â€Hashu Advani School of Special Education†using Image Processing
Children who are deaf by birth usually find it difficult to speak because they cannot receive sound signals. To recover this ability, speech therapy of deaf children is practiced with the hope that they can speak norm...
Unstructured Multidimensional Array Multimedia Retrival Model based XML Database
Unstructured Data derived from the thought of data warehouse, data cube and xml, this paper presents a new database structure model which organizes the unstructured data in a multidimensional data cube based on XML D...
Effectual and Rapid Aggregate Data Collection Using Wireless Sensor Network
Theis work aimed to collect the data fast from wireless sensor network under the many-to-one communication known as converge cast. Converge cast, collection of data from a set of sensor towards a mobile sink over a tr...