A model of external customer attitude, sales performance, retail job traits, and employee role ambiguity
Journal Title: International Research Journal of Applied and Basic Sciences - Year 2013, Vol 6, Issue 9
Abstract
This paper develop and test a model of retail employee sales performance that differs from previous attempts by taking advantage of multi-dimensional conceptual interpretationsof possible preceding as well as anencouraging yet previously unexamined employee job policy external customer attitude. The results show that the traits of the retail employee’s work environment, with one objection, are directly relatedwith improved job attitudes and reduced ambiguity. The objection is that greater quantities of job independence arerelated with increased levels of ambiguity. Retail employee ambiguity respecting customers and external customer attitude are both related with sales performance.
Authors and Affiliations
Fakhraddin maroofi| assistant professor at university of Kurdistan, email: maroofif2900@gmail.com
Keywords
Related Articles
- EP ID EP6244
- DOI -
- Views 296
- Downloads 8
Effect of soil water on plant height and root depth and some agronomic traits in common bean (Phaseolus vulgaris) under biological phosphorous fertilizer and irrigation management
After irrigation, water penetration the soil is one of key characteristics changing with time. It may prevent surrounding area of root to achieve adequate water .To study the changes of water penetration in the soil on p...
Unified Competition Model: A Critical Look at Transition Theory
As a psycholinguistic model of language comprehension and acquisition, the Unified Competition Model was developed to account for both first and second language comprehension and acquisition. The Unified Competition Mode...
Mesh-free Limit Analysis of Trapdoor in Cohesive Soils
A new numerical approach is developed for examining the stability of purely cohesive layer resting on a trapdoor under plane strain condition. The presented methodis a combination of limit analysis theorems of classical...
Changes in FNDC5 Expression in Heart Tissue of Old Rats Following a Course of Mandatory Exercise
FNDC5 is a newly discovered factor that is related to energy homeostasis and the incidence of many diseases, especially in the elderly. This study aims at investigating the changes in levels of FNDC5 in heart tissue of o...
Combination of Optimal Conductor Selection and Capacitor Placement in Radial Distribution Systems for Productivity Improvement Using Genetic Algorithm
In This paper presents an approach for optimal placement and sizing of fixed capacitor banks and also optimal conductor selection in radial distribution networks for the purpose of economic minimization of loss and enhan...