A New Contingency View of the Organization: Mananging Complexity and Uncertainty Through Cognition

Journal Title: BAR: Brazilian Administration Review - Year 2010, Vol 7, Issue 4

Abstract

This paper proposes a new contingency view of the organization and it contributes to the theme through two complementary perspectives. First, it proposes cognition as a function which acts as the main mediator between the organization and the environment. Second, it introduces cognition as the core organizational ability which supports individuals, groups and organizations with intelligence, autonomy, learning and knowledge management, whereas, in such a perspective, cognition is viewed as the core resource in the service of the organization. Both perspectives, the mediation and the core organizational resource views, imply that cognition contributes toward managing environmental complexity and uncertainty. From this picture, this work analyzes the organization in the pursuit of high degrees of organizational cognition in order to manage high levels of environmental complexity and uncertainty. Grounded in these views, this paper presents a model of the organization as a set of fuzzy abilities. From all these backgrounds, this research opens new directions for future research on organizational abilities which subsume cognition, intelligence, autonomy, learning and knowledge management as important elements of organizational analysis.

Authors and Affiliations

Nobre, Farley Simon; Tobias, Andrew M. ; Walker, David S.

Keywords

Related Articles

Dynamic Capabilities for Accreditation: Evidence in the Healthcare Sector

The objective of this paper is to analyze the development of dynamic capabilities in the process of hospital accreditation, using case study methodology. Data were collected through semistructured interviews, observatio...

A temporal model of perceived control to explain service failures

Research on service failure has neglected the temporal dimension of consumer-perceived control (i.e., past, present and future control). This paper introduces the temporal model of perceived control to service research a...

Participant Diversity and Expressive Freedom in Firm-Managed and Customer-Managed Brand Communities

We examine differences between firm-managed and customer-managed brand communities with a conceptual model explaining how demographic and psychographic diversity of participants and their degree of expressive freedom e...

Multinationals and Interdependence in Internationalisation Processes

This article deals with interdependence and the internationalisation process of multinationals (MNCs); a topic that has received scarce attention in the literature (e.g. Bell & Young, 1998; Holm et al., 1995). By review...

IHRM in Developing Countries: Does the Functionalist vs. Critical Debate Make Sense South of the Equator?

A recent debate has taken place in International Human Resource Management (IHRM) theory and practice between the so-called functionalists and the critical approaches. This paper reviews the literature on mainstream, f...

Download PDF file
  • EP ID EP40479
  • DOI -
  • Views 266
  • Downloads 0

How To Cite

Nobre, Farley Simon; Tobias, Andrew M. ; Walker, David S. (2010). A New Contingency View of the Organization: Mananging Complexity and Uncertainty Through Cognition. BAR: Brazilian Administration Review, 7(4), -. https://europub.co.uk/articles/-A-40479