A STUDY ON PERCEPTION OF PERFORMANCE ATTRIBUTES AMONG AIRHOSTESS IN COIMBATORE INTERNATIONAL AIRPORT
Journal Title: International Journal of Research in Social Sciences - Year 2012, Vol 2, Issue 2
Abstract
One of the national carrier for women employees as airhostess or flight attendants ever since the inception of Airline Industry in India. When this business cycle becomes a cause of a concern, changes in performance attributes is giving rise to problems of employees in this sector. Hence the study focuses on airhostess perception towards performance expected by the employer in the latest changes coming to the airline industry. A total of 40 respondents were covered in this study. A major contribution of this study is the provision of an approach for the management of these organizations to assess the awareness of performance metrics and measure their perceived importance.
Authors and Affiliations
Shyam Umasankar K K and Dr. Shani N
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