A Study On The Application Of The South Gyeongsang Provincespecial Transportation Serviceintegrated Call Center DB
Journal Title: American journal of Engineering Research - Year 2018, Vol 7, Issue 5
Abstract
South Gyeongsang Provincehas established and operated a Special Transportation Service Support Center(official name: Gyeongnam Special Transportation Service Call Center) based on information and communication technology since August 1, 2009, while gathering and computing information to identify travel attributes. This study examined ways to improve the utilization of the vehicle dispatch history DB, which storesinformation generated from the call center, and to improve the quality of the data collected. Based on the established data, it is possible to identify the wheelchair-use ratio, user ratio according to the type of disability, time zone, and travel pattern by day. In particular, it is possible to identifythe travel O/D pattern of the special transportation service users by using the originand destination information.However, in order to identify the precise travel attributes, it is necessary to collect additional information such as the general attributes of the individual user(age, gender, income, car ownership status, etc.), the purpose of travel, which is the main componentof the travel pattern, as well as the waiting time and travel time. In addition, the efficiency of the operating method needs to be improved by establishing a system that can generate the necessary information periodically and automatically and by introducing a membership system. Information from information technology-based dataarehighly useful from a policyperspectivewhen considering the accuracy and reliability of the information compared to the information based on surveys.
Authors and Affiliations
Jeongjiwoo1 . , Seonghyeonkim2 .
Keywords
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