A STUDY ON THE EFFECTS OF ACCOUNTABILITY ON LOGISTICS PERFORMANCE IN COMMERCIAL PORTS
Journal Title: Denizcilik Fakültesi Dergisi - Year 2016, Vol 8, Issue 0
Abstract
The increasing competition and changing environmental conditions have begun to increase the liabilities of organizations to their shareholders, customers and social environment. In order to fulfill their liabilities that they‘ve undertaken, organizations should be accountable against individuals and institutions. In this work, the effects of the accountability of commercial ports on the logistics performance of a firm have been researched. For this purpose, the accountability of the commercial ports operating in Marmara region has been surveyed through the shipping agencies that get service from these ports. The survey questionnaires were sent to 60 shipping agencies operating in the region and 50 of them responded. The results of this study reveal that the environmental accountability and transparency dimensions of accountability make more powerful impact on the logistics performance of the ports but economic accountability, contract accountability and legal accountability dimensions make no impact on the logistics performance of ports.
Authors and Affiliations
Ramazan Kaynak
Keywords
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- EP ID EP300233
- DOI 10.18613/deudfd.31505
- Views 88
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