A STUDY ON WAITING TIME IN DENTAL OUTPATIENT DEPARTMENT AT EX-SERVICEMEN CONTRIBUTORY HEALTH SCHEME DENTAL CENTRE, DEHRADUN
Journal Title: PARIPEX-Indian Journal of Research - Year 2017, Vol 6, Issue 8
Abstract
Introduction: The success of any healthcare setup depends upon the number of patients coming to Outpatient Department (OPD) each day, the efficiency of the health team, the availability of services, and the quality of the treatment offered. Aim: To analyze the Waiting Time in Dental OPD of ECHS , Dehradun and measures to reduce it. Methodology: The research approach in the study will be cross sectional , descriptive as well as analytical. It will include collection of information through direct observation of dental OPD ,from past records and through collection of information, opinion and attitude directly from the OPD staff through structured questionnaire. Result: 90% of the appointment patients came on scheduled appointment with only 9 out of 82 sample patients getting delayed by an average of 5 minutes. Average waiting time of walk in patients was 137 minutes which was 27 times more than waiting time of appointment patients. Study depicts that the OPD always starts on time with a delay of average 4.33 minutes. Average 90 minutes of overtime by consultants were observed. walk -in -patients formed a queue 45 minutes before the start time of OPD. Conclusion: The present study concludes that dissatisfaction with waiting time in the clinic reveals an important problem that needs to be resolved, possibly through a proper channel of appointment system.
Authors and Affiliations
Somashree Maitra, K Soundarajan
Keywords
Related Articles
- EP ID EP557466
- DOI -
- Views 54
- Downloads 0
Evaluation of Medical Undergraduate Students’ Perception of their Educational Environment - Only DREEM-ing is Not Sufficient
Background: Students’ perceptions of their educational environment have a significant impact on their behavior and academic progress. The aim of this study was to assess the perceptions of medical students concerning the...
A COMPARATIVE STUDY OF SENSORY AND MOTOR COMPONENTS OF MEDIAN NERVE CONDUCTION IN HYPOTHYROID SUBJECTS.
OBJECTIVE: To compare the latency, amplitude, conduction velocities of motor and sensory components of Median nerve in hypothyroid patients with that of normal individuals. MATERIALS AND METHODS: With ethical committee a...
Assessment of Ground Water Quality status in and around Dhamangaon Rly of Amravati District, Maharashrta, India
The objective of present study was to analyze the physicochemical characteristics of ground water samples in and around Dhamangaon Rly of Amravati district (Maharashtra) studied for one year during Oct.2010 to Sept.2011....
STUDY OF FREQUENCY AND SPECTRUM OF MICROBIAL GROWTH AND ANTIBIOTIC SENSITIVITY PATTERN IN BILE CULTURE IN PATIENTS UNDERGOING CHOLECYSTECTOMY - A HOSPITAL BASED STUDY
This study is carried out to determine the current trend of bacteriology and their sensitivity to common antibiotics in our population with symptomatic cholelithiasis. Total number of patient undergone cholecystectomy wi...
Cervical Cancer and College Students: Knowledge And Attitude About Common Risk Factors
Cervical cancer is the second most common cancer in women worldwide (1,2). Many studies have shown conflicting results with relation to knowledge and awareness of cervical cancer among college students. This study was un...