Adjustment and Development of Health User’s Mental Model Completeness Scale in Search Engines
Journal Title: Journal of Health Management and Informatics - Year 2016, Vol 3, Issue 4
Abstract
Introduction: Users’ performance and their interaction with information retrieval systems can be observed in development of their mental models. Users, especially users of health, use mental models to facilitate their interactions with these systems and incomplete or incorrect models can cause problems for them . The aim of this study was the adjustment and development of health user’s mental model completeness scale in search engines. Method: This quantitative study uses Delphi method. Among various scales for users’ mental model completeness, Li’s scale was selected and some items were added to this scale based on previous valid literature. Delphi panel members were selected using purposeful sampling method, consisting of 20 and 18 participants in the first and second rounds, respectively. Kendall’s Coefficient of Concordance in SPSS version 16 was used as basis for agreement (95% confidence). Results:The Kendall coefficient of Concordance (W) was calculated to be 0.261(P-value<0.001) for the first and 0.336 (P-value<0.001) for the second round. Therefore, the study was found to be statistically significant with 95% confidence. Since the increase in the coefficient in two consecutive rounds was very little (equal to 0.075), surveying the panel members were stopped based on second Schmidt criterion and Delphi method was stopped after the second round. Finally, the dimensions of Li’s scale (existence and nature, search characteristics and levels of interaction) were confirmed again, but “indexing of pages or websites” was eliminated and “Difference between results of different search engines”, “possibility of access to similar or related webpages”, and “possibility of search for special formats and multimedia” were added to Li’s scale. Conclusion: In this study, the scale for mental model completeness of health users was adjusted and developed; it can help the designers of information retrieval systems in systematic development of these systems and can also help librarians and informatics experts in recognizing the necessary trainings for users in order to improve their information retrieval skills. Also, as a valid and adapted scale for Iranian universities of medical sciences, it can be used for investigating completeness level of health information users’ mental models of search engines.
Authors and Affiliations
Maryam Nakhoda, Zahra Kazempour, Mahdieh Mirzabeigi
Keywords
Related Articles
- EP ID EP306761
- DOI -
- Views 64
- Downloads 0
Patients’ perception of quality service delivery of public hospitals in Nigeria using analytical hierarchy process
Introduction: Patients are recently more aware and conscious. This is because of the belief that a high level of quality can translate into patient satisfaction. This is critical for healthcare providers as they deal wit...
Organizational intelligence and agility in Shiraz University of Medical Sciences
Introduction: Organizational Intelligence is a combination of all skills that organizations need and use; it enables us to make organizational decisions. Organizational Intelligence can increase the effectiveness of the...
Spatial Assessment of Accessibility to Public Healthcare Services: A Case Study on Accessibility to Hospitals in Shiraz
Introduction: Unfair distribution of healthcare services is one of the most important issues all over the world. The present study aimed to determine the distribution pattern of available hospital beds and the accessibil...
The Role of Human Capital Development and Innovation in Healthcare organizations of Markazi Province in Iran
Introduction: Increase of environmental challenges inevitably changes our methods; challenges such as rapid change, diversity of workforce, globalization, evolution and transformation of business and family roles, lack o...
Development of an Electronic Information System for the Management of Laboratory Data of Tuberculosis and Atypical Mycobacteria at the Pasteur Institute in Côte d’Ivoire
Introduction: Tuberculosis remains a public health problem despite all the efforts made to eradicate it. To strengthen the surveillance system for this condition, it is necessary to have a good data management system. In...