Adjustment Process for Cross-Cultural Management: The PhilippineExample
Journal Title: International Journal of Business and Management Invention - Year 2018, Vol 7, Issue 9
Abstract
This study aimed to explore how Turkish expatriates adjusted tocross-cultural business management practices in a foreign setting, with a particular focus on cross-cultural adjustment, which is necessary in sustaining a stable business in a country, such as the Philippines. The study analyzed three major factors of ―in-country adjustment‖, which included: non-work factors, organizational or work factors and individual factors. The principal instrument of the study is the Interview Schedule which consisted of twentyseven (27) items, using open-ended questions, intended to gather primary data from the personal accounts of ten (10) Turkish business expatriates. Findings based on a qualitative study revealedthat individual factors covered personal perceptions, adaptation to the Filipinos’ cultural practices and problem-solving strategies and approaches. On the other hand, job/organizational factors encompassed the fit on job functions, scope of work and responsibilities, creation of business networks, performance standards and expectations, verbal communications and work-problem strategies. Moreover, non-work factors focused on the Filipino culture and environment, independent living, actual living conditions in the Philippines, and the facilitation of spousal adjustment. Based on the research findings, this study managed to disclose and propose a simplified adjustment process along with predictable and effective methods of cross-cultural management for all start-up business entrepreneurs, managers and company owners. The aim of this newly proposed adjustment process is to increase the sustainability, productivity and success of Turkish expatriates in cross-cultural business management within the Philippine business setting.
Authors and Affiliations
Erturk . , Mustafa Ismail
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