An Exploration for the Motives behind Enhancing Senior Banker’s Level of Organizational Resilience: A Holistic Case Study
Journal Title: Journal of Intercultural Management - Year 2017, Vol 9, Issue 4
Abstract
Objective: the present paper aims to explore the main motives behind Cairo bank’s attempts to raise its senior bankers’ level of organizational resilience. Methodology: after gathering and investigating all relevant literature about organizational resilience, semi-structured interviews were conducted with 24 of the senior bankers who work at Cairo bank at 6 October city, Giza, Egypt. All interviews were conducted in the Arabic language. Findings: the findings of this study show that senior bankers at Cairo bank, like many other Egyptian classes, struggle in a state of uncertainty and consider it the main motive behind their bank’s attempt to raise their resilience level. The pressure of stakeholders is, to a large extent, present, and there is a thought that fulfilling different societal obligations is a source for economic gains and accordingly, stakeholders’ pressure is a second motive behind raising employees’ organizational resilience. Furthermore, organizational culture adaptability and the tendency to responsively act in line with unpredicted events is a third motive. Finally, senior bankers’ loud voice in calling for continuous grants for education and training has come to be the fourth motive. Value added: the paper is considered the first to qualitatively investigate organizational resilience in Egypt. Recommendations: The researchers are of the view that the development of every departmental agenda for needed resilience is a priority for improving organizational capacity. Moreover, reformulating the bank’s values, operations and activities should also be considered to create a harmony between the external threats and the internal duties. Furthermore, there should be also an orientation to redefine the concept of “uncertainty” from time to time to include socio-political and socio- economic types of risk.
Authors and Affiliations
Mohamed Mousa, Andrew Adjah Sai, Gehad Salhin Salhin
Keywords
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- EP ID EP305807
- DOI 10.1515/joim-2017-0025
- Views 72
- Downloads 0
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