An investigation into the efficacy of avatar-based systems for student advice
Journal Title: EAI Endorsed Transactions on e-Learning - Year 2016, Vol 3, Issue 11
Abstract
Student support is an important function in all universities. Most students expect access to support 24/7, but support staff cannot be available at all times of day. This paper addresses this problem, describing the development of an avatar-based system to guide students through the materials provided by a university student employability service. Firstly, students and staff were surveyed to establish the demand for such a system. The system was then constructed. Finally, the system was evaluated by students and staff, which led to a clearer understanding of the optimal role for avatar-based systems and consequent improvements to the system’s functionality.
Authors and Affiliations
E. Currie, P. H. Harvey, P. Daryanani, J. C. Augusto, R. Arif, A. Ali
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