Analisis Persepsi Pasien dalam Memutuskan Pemanfaatan Inden Rawat Inap Kasus Bedah Elektif RSI Jemursari Surabaya
Journal Title: Jurnal Administrasi Kesehatan Indonesia - Year 2018, Vol 6, Issue 1
Abstract
RSI Jemursari Surabaya has a queueing system for patients in elective surgical services, but there were some canceled services during the last five months of 2016. Reservation of hospitalization system was implemented to optimize the service, especially for elective surgical cases. This study was conducted to analyze the difference of elective surgical patient’s perception. This is a descriptive-quantitative study with a cross-sectional approach for data collection. Simple random sampling technique was used to determine the sample size. Sample criteria include patients who are 25 to 46 years old and domicile in Surabaya. Data were collected by the questionnaires given to 50 respondents. There were two types of respondents; patients that decided to cancel and not to cancel the service. The statistical test of this study used Sample T-Test with significance value 0.05. The perceptions of waiting time can determine the decision of the patients to take the service. The shorter period of waiting time (≤7 days) would minimize the cancelation probability of elective surgery. This study concluded that there were dissimilarities of patient’s perception in terms of waiting time for elective surgical reservation.
Authors and Affiliations
Dini Aftin Rahmadevi
Keywords
Related Articles
- EP ID EP464979
- DOI 10.20473/jaki.v6i1.2018.27-32
- Views 85
- Downloads 0
Pengaruh Kepuasan Kerja dan Komitmen Organisasi Terhadap Intention to Leave di Rumah Sakit Pura Raharja Surabaya
Turnover can be detrimented to the organization both in terms of cost, resources, and motivation of employees. The purpose is to determine the relationship variables on job satisfaction and commitment with the intention...
Analisis Beban Kerja Tenaga Rekam Medis Rumah Sakit Bedah Surabaya Menggunakan Metode FTE
Workload analysis is a human resource planning activity to determine staffs’ needs, so organization goals can be achieved. Human resource planning at Rumah Sakit Bedah Surabaya is done periodically by using Workload Indi...
Analysis on Administrative Services in Dental Poly Clinic PLK Unair 2017
Service delivery and healthcare have become trends. Pusat Layanan Kesehatan Universitas Airlangga (PLK UNAIR) is in a network with various hospitals and governmental health insurance agencies for the community. The obje...
Identifikasi Penyebab Rendahnya Kepesertaan JKN pada Pekerja Sektor Informal di Kawasan Pedesaan
The low membership of National Health Insurance (NHS) with only 56.85% family owning JKN Card was identified as the main problem based on urgency, seriousness, and growth in Payaman Village, Ngraho Sub-district, Bojonego...
Pelaksanaan dan Faktor yang Mempengaruhi Kepemilikan Surat Izin Praktik Apoteker (SIPA) oleh Tenaga Apoteker di Rumah Sakit dan Puskesmas Kota Surabaya Tahun 2016
Surabaya had more than 1.600 pharmacists in 2016. However, based on the data there were 144 pharmacists that did not have practice licenses in hospitals and primary health care in Surabaya. It meant that the implementati...