Analysis of Customer Focused Steel Product Development by Using Quality Function Deployment
Journal Title: International Journal of Mechanical and Production Engineering Research and Development (IJMPERD ) - Year 2017, Vol 7, Issue 4
Abstract
This paper gives a prospective view of QFD methodology and reach to product development. The intention is to enable the customers to initiate and interact with the product development process, which gives a competitive factor by augmenting customer value and strong relation to customers, which increase belief in the company in competitive business. The customer driven product development (CDPD) is found through an explored research design along with global industrial markets and its customer. Using the Tool QFD which translates customer needs into technical requirements, analyzes and assesses the competitor’s product parameters, this paper recommends a conceptual model of QFD implementation focussing to establish quality parameters in the steel rolling industry. The customer is involved in all the phases of process development viz. Product planning, design, process planning, operations planning, and forms of a new derived system to the customer. In this paper, the product square bar of hot rolled steel plant has been studied for the ranking of customer requirements and prioritized design. Using this method keeps customer focused reduction in the product development cycle, increases customer satisfaction.
Authors and Affiliations
Abraham Moody K, R R Lal, Vijay Pandey
Keywords
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