ARE METHODS USED TO INTEGRATE STANDARDIZED MANAGEMENT SYSTEMS A CONDITIONING FACTOR OF THE LEVEL OF INTEGRATION? AN EMPIRICAL STUDY
Journal Title: International Journal for Quality Research - Year 2011, Vol 5, Issue 3
Abstract
Organizations are increasingly implementing multiple Management System Standards (MSSs) and considering managing the related Management Systems (MSs) as a single system.The aim of this paper is to analyze if methods used to integrate standardized MSs condition the level of integration of those MSs. A descriptive methodology has been applied to 343 Spanish organizations registered to, at least, ISO 9001 and ISO 14001. Seven groups of these organizations using different combinations of methods have been analyzed Results show that these organizations have a high level of integration of their MSs. The most common method used, was the process map. Organizations using a combination of different methods achieve higher levels of integration than those using a single method. However, no evidence has been found to confirm the relationship between the method used and the integration level achieved.
Authors and Affiliations
Merce Bernardo, Marti Casadesus, Stanislav Karapetrovic
Keywords
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