Assessment of Medical Records Management in Support of Service Delivery at Moi Teaching and Referral Hospital, Eldoret Kenya
Journal Title: Scholars Journal of Arts, Humanities and Social Sciences - Year 2017, Vol 5, Issue 9
Abstract
Medical records support patients care, provide continuity in the event of a disaster and protect the interests of the organization and the rights of employees. The aim of the study was to assess medical records management at Moi Teaching and Referral Hospital (MTRH), in support of service delivery and suggest suitable guidelines in medical records management. Specifically, the study sought to identify types of medical records created at MTRH and medical services offered at MTRH and determine how medical records are organized and managed at MTRH. The study was informed by the records continuum model and FOX IT service delivery model. The study used a case study research design and adopted a qualitative approach with some aspects of quantitative research. Purposive and stratified sampling techniques were used to select a sample size of 302 respondents but the study arrived at a saturation point after interviewing 100 respondents. Interviews were used to collect data. Quantitative data was analyzed using descriptive statistics and later presented in text, table, charts and figures while qualitative data was grouped into themes and then analyzed. The key findings of the study were: medical records were surveyed in 2011, appraisal and disposal is necessary. The physical and information infrastructure available for records management and service delivery at MTRH include backup facilities to secure data, stable internet connections to avoid network fluctuations, portable devices and satellite telecommunications amongst others. The study recommends the use of policy guidelines in relation to the best practices of how medical records are managed; the use of electronic systems for opening, tracking and indexing of files; further training of records staff; and conducting regular records awareness workshops. Keywords: Medical records management, Paper & electronic medical records
Authors and Affiliations
Margaret Chebii Koech, Duncan Amoth, Damaris Odero
Keywords
Related Articles
- EP ID EP379889
- DOI -
- Views 120
- Downloads 0
The Significance of Metaphor in Ekegusii Proverbs
Abstract: Styles used in various genres have to be placed in context to relay the message effectively with language playing the key role. The research focused on investigating the effective use of metaphors in passing th...
Personality, Peers’ Aggression, Acceptance and Rejection in a Group of Brazilian Children
Abstract:This study aimed to analyze peers’ aggression, rejection and acceptance, as perceived by children and teachers. 39 children, 7 to 9 years old, and 3 teachers from a government school in São Paulo State, Brazil,...
Assessment of the Factors That Contribute Towards Low Morale amongst Teachers in Nkayi District
The aim of the present study is to assess the factors that contribute towards low morale among teachers in Nkayi District. The population comprised of all the teachers in the district which has a teacher population of...
Is Globalisationa Representation of Leadership Havoc in Developing Countries? The View of Modern Kiswahili Novelists: Said A. Mohamed and W. K. Wamitila
Abstract: Globalisation is a phenomenon that for a long time, different literature authors have portrayed as an agent of rapid development. These developments are perceived to be eminent in economic, political and social...
The Evolution in the Chinese Arable Land Policy since 1978
The arable land policy has undergone dramatic evolution reform and opening up beginning in 1978. The striking one is household responsibility system in stead collective operation in people’s commune, which was establishe...