Assessment of Work Postures and Musculoskeletal Pain among Insurance Office Employees: A Case Study
Journal Title: JOURNAL OF ADVANCED RESEARCH IN PRODUCTION AND INDUSTRIAL ENGINEERING - Year 2018, Vol 5, Issue 1
Abstract
The office employees in financial service sector like insurance industry face some common problems. They have to work for a longer time and they perform repetitive and excessive hand and arm muscle which keeps their body posture in poor state. This results in musculoskeletal disorder (MSD) which leads to pain and discomfort. The aim of the study is to find the musculoskeletal disorder problems among the insurance office employees and to investigate the association of musculoskeletal pain problems with risk factors like Work Postures using Rapid Upper Limb Assessment (RULA). The study was conducted at different Insurance offices situated at Punjab (India). The questionnaire was completed by interviewing the employees about their pain. Also, Rapid Upper Limb Assessment method was performed by employing video recordings of employee’s work posture. Correlation analysis was conducted to analyze the associations between different risk factors and musculoskeletal pain followed by a regression analysis to understand the predictors of pain. The results explored that musculoskeletal disorder occurred at a high rate. The prevalence of musculoskeletal pain was reported in Back (54%), Neck (40%) and Shoulder (30%). Rapid Upper Limb Assessment showed that Grand Score of 76% cases was high and very high (action level of 3&4). Certain risk factors are found to be significantly associated with disorder symptoms in lower back, neck, upper back, shoulders, knees and lower leg. Based on Rapid Upper Limb Assessment observations, most of the workstation scores falls in action level 3 (Grand score 5-6). High musculoskeletal disorder problems are the result of poor postures and unstable workstation. It also shows that working postures have a direct contribution on MSD problems by the office employees.
Authors and Affiliations
Harbir Singh,
Keywords
Related Articles
- EP ID EP401222
- DOI 10.24321/2456.429X.201801
- Views 98
- Downloads 0
Re-engineering of a Reheating Furnace in Secondary Steel Sector - A Case Study
The popular parable energy makes the mare go is set to be extinguished as the energy resources get depleted. There is thus a need to bring austerity in its consumption. The holistic solution is in using proper design of...
Regression Models for Quality Characteristics of IS-2062 Steel Welding by Saw Process
Due to high deposition rates, Submerged#Arc#Welding#(SAW) an arcwelding#process used in structural manufacturing. A study was undertaken to analyze Submerged_Arc_Welding_(SAW) on IS-2062 Steel_plates. Result obt...
Performance Evaluation of a Furnace Using Flame Directly Impinging on a Surface - A Case Study of Forging Industry
A modified design of radiation furnace has been presented in which material is heated by flame directly impinging on it. In the existing furnace, the flame produced with gas fired burner (LPG/air) has been used to heat t...
Comparing Aerodynamic Design stability of Passenger Cars Manufactured for Indian Conditions
The primary objective of this study is to compare the aerodynamic impact and stability of passenger vehicle which are used in India. To measure and compare the aerodynamic drag of two car models widely used on Indian roa...
Experimental Investigation on Material Removal Rate (MRR) and Kerf Width in WEDM by Taguchi Method
This paper presents an effect of different process parameters on material removal rate (MRR) and kerf width in wire electrical discharge machining (WEDM). Die steel AISI D3 is used for experimental purpose due to its goo...