Assessment of Work Postures and Musculoskeletal Pain among Insurance Office Employees: A Case Study
Journal Title: JOURNAL OF ADVANCED RESEARCH IN PRODUCTION AND INDUSTRIAL ENGINEERING - Year 2018, Vol 5, Issue 1
Abstract
The office employees in financial service sector like insurance industry face some common problems. They have to work for a longer time and they perform repetitive and excessive hand and arm muscle which keeps their body posture in poor state. This results in musculoskeletal disorder (MSD) which leads to pain and discomfort. The aim of the study is to find the musculoskeletal disorder problems among the insurance office employees and to investigate the association of musculoskeletal pain problems with risk factors like Work Postures using Rapid Upper Limb Assessment (RULA). The study was conducted at different Insurance offices situated at Punjab (India). The questionnaire was completed by interviewing the employees about their pain. Also, Rapid Upper Limb Assessment method was performed by employing video recordings of employee’s work posture. Correlation analysis was conducted to analyze the associations between different risk factors and musculoskeletal pain followed by a regression analysis to understand the predictors of pain. The results explored that musculoskeletal disorder occurred at a high rate. The prevalence of musculoskeletal pain was reported in Back (54%), Neck (40%) and Shoulder (30%). Rapid Upper Limb Assessment showed that Grand Score of 76% cases was high and very high (action level of 3&4). Certain risk factors are found to be significantly associated with disorder symptoms in lower back, neck, upper back, shoulders, knees and lower leg. Based on Rapid Upper Limb Assessment observations, most of the workstation scores falls in action level 3 (Grand score 5-6). High musculoskeletal disorder problems are the result of poor postures and unstable workstation. It also shows that working postures have a direct contribution on MSD problems by the office employees.
Authors and Affiliations
Harbir Singh,
Keywords
Related Articles
- EP ID EP401222
- DOI 10.24321/2456.429X.201801
- Views 101
- Downloads 0
A Comprehensive Survey on Effect of Different Process Parameters on Mechanical Properties of Sand Cast Product
Nowadays industries are working upon to produce minimum number of rejections in casting with good mechanical properties and lesser amount of defects. Sand mould casting is one of the most valuable method to produce low c...
Performance Evaluation of a Furnace Using Flame Directly Impinging on a Surface - A Case Study of Forging Industry
A modified design of radiation furnace has been presented in which material is heated by flame directly impinging on it. In the existing furnace, the flame produced with gas fired burner (LPG/air) has been used to heat t...
Comparing Aerodynamic Design stability of Passenger Cars Manufactured for Indian Conditions
The primary objective of this study is to compare the aerodynamic impact and stability of passenger vehicle which are used in India. To measure and compare the aerodynamic drag of two car models widely used on Indian roa...
Modern Developments in Magnetic Field Assisted Abrasive Flow Machining Processes
The demand of highly precise, accurate and the good Surface Finish (SF) products has led to the development of precision finishing processes. This article highlighted the latest advancements in one of the precision finis...
Investigations for Statistically Controlled Tool Wear Solution of Titanium Alloys Using Ultrasonic Machining
The purpose of present work is to study process capability of ultrasonic machining (USM). Relationships between tool wear rate (TWR) and other controllable machining parameters (like: power rating; tool type; slurry conc...