Basics of control of the statistical process in quality management
Journal Title: Quality Procedings - Year 2019, Vol 11, Issue
Abstract
This research is intended to explain the role of quality management through the control of the statistical process by comparing the two Pro Credit Bank and NLB Bank banks. Of all the concentration is which of these two banks is well managed with the products / services they offer and how much they are. The control of the static process is the process of identifying and eliminating special cases of variation. The process capacity cannot be determined if the process is not under statistic control. The research also includes hypotheses that have been presented and tested through the questionnaire drawn up by the questionnaires. After analyzing them by using the appropriate methods to help us in all these issues.
Authors and Affiliations
Vehbi Ramaj, Husnija Bibuljica, Donika Ramaj, Mustaf Kadriaj, Beke Kuqi
Keywords
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