Benchmarking as a strategy for continuous improvement of the organization
Journal Title: Nowoczesne systemy zarządzania - Year 2012, Vol 7, Issue 1
Abstract
The article introduces the issues connected with benchmarking as a concept of continuous improvement of the organization. The concept was presented in comparison with other modern management systems, such as: Lean Management, Outsourcing and Business Process Reeingineering (BPR). In particular, the emphasis was placed on clarifying the essence of continuous improvement of the organization and the need for skillful change management. On this basis, essence, methodology and different types of benchmarking was presented in detail. Not only the benefits of benchmarking was highlighted, but also some examples of its implementation were presented. The article demonstrates that benchmarking is a fundamental concept of companies, which recognized self – improvement as their strategic goal.
Authors and Affiliations
Łukasz TOMASZEWSKI, Piotr ZASKÓRSKI
Keywords
Related Articles
- EP ID EP63241
- DOI -
- Views 173
- Downloads 0
The relationship between consultants and clients in a tourism sector
Relationship between clients and consultants reveals and develops during the process of communica-tion, for then not only do people interact, but also get to know each other. Methods of consulting should be based on info...
SPECIFIC NATURE OF MANAGEMENT DAIRY INDUSTRY – ITALIAN MODEL CLUSTER
The globalization process has essential influence for appearing trends in contemporary economy. One of the strategic management challenges is modeling of company development, determine way of changes. An important factor...
KONTROWERSJE WOKÓŁ COACHINGU W KIEROWANIU PERSONELEM
Celem artykułu jest analiza korzyści i zagrożeń wynikających ze stosowania coachingu w kierowaniu zespołem. Procesy coachingowe są coraz częściej stosowane w dużych organizacjach. Nie zawsze jednak przynoszą spodziewane,...
Wpływ emocji pracownika ds. obsługi klienta na zachowania zakupowe klienta
Celem niniejszego artykułu jest podkreślenie związku, jaki istnieje pomiędzy emocjami pracownika działu obsługi klienta i zachowaniami zakupowymi klientów. Podsumowując, to klienci są tym elementem w łańcuchu biznesowym...
Rola strategii rozwoju w zarządzaniu samorządem lokalnym