Building QFD Model For Technical Education: Students as Stakeholders
Journal Title: International Journal of Mechanical and Production Engineering Research and Development (IJMPERD ) - Year 2018, Vol 8, Issue 1
Abstract
The purpose of a Quality Function Deployment model is the identification of the needs of the stakeholder. The stakeholders of a Technical Institution include students, faculty, parents, recruiters, administrative staff, etc. This paper focuses on Technical Institution as a service provider and students as the prime stakeholder. The requirements of the students with respect to the academic application of technical education are used as input for the QFD model and the key activities that the management of the technical institution should focus upon to satisfy the students are reached through the QFD model development. The model development process has been divided into three stages: Service Planning, Process Planning and Activity planning. In this paper the author has focused upon the model development with respect to the students of technical education system as the primary stakeholder. The key activities are further categorized as A, B and C with the A activities as the most important.
Authors and Affiliations
SOMADATTA KARANJEKAR, RAMESH R. LAKHE, VISHWAS S. DESHPANDE
Keywords
Related Articles
- EP ID EP280012
- DOI 10.24247/ijmperdfeb201869
- Views 80
- Downloads 0
Synthesis Characterization and Mechanical Behavior of Rice Husk Ash Reinforced Al-20mg 10 Cu Alloy Matrix Hybrid Composites
The aim of this work is to fabricate hybrid composites by using Rice husk ash (RHA), an agro waste as reinforcement to AL-20MG-10CU high strength alloy. Rice husk ash particles of 3, 6, 9 & 12 % by weight were used, to d...
On-Resolution of Transportation Issues in Fuzzy Environment Exploitation Ranking Function
The transportation problem was originally urbanized as a result of Hitchcock. In literature quite a lot of methods are anticipated for explaining the transportation problem in fuzzy environment. In this research article,...
Application of Lean Manufacturing in the Painting Plant Manufacturing Process by Reducing Waste Waiting A Case Study at Pt.Koba Multi Indonesia
PT. Koba Multi Indonesia is a local private company engaged in Manufacturing (Fabrication and Services), to be able to maximize production that continues to grow in accordance with its era and increase profits to the com...
The Behaviour of A Compression Ignition Engine Under the Influence of Diesel and Microalgae Biodiesel Blends
In the days to come Algae is going to be everything. Wonders would be created using algae. Scientists predict that, from the oxygen that we inhale to the electricity that we use, algae would be the source of energy in th...
DESIGN, DEVELOPMENT AND EXPERIMENTAL EVALUATION OF SOLAR DRYER
A solar dryer was designed, fabricated and installed at Energy Centre, KLEF (Deemed to be University), Vaddeswaram, Guntur District of Andhra Pradesh for drying of chili. The Solar dryer mainly consists of a solar collec...