BUSINESS PROCESS MATURITY IN SMALL AND MEDIUM-SIZED ENTERPRISES
Journal Title: Polish Journal of Management Studies - Year 2015, Vol 12, Issue 1
Abstract
Business process management in an enterprise is an approach to management that concentrates on optimizing the ways business processes in organisation’s run. The business process maturity of the organization is one of the success factors. From this perspective, the constant advancing the process maturity level is the relevant economic task and the area is still an important issue requiring investigation. The article presents the results of empirical research - the survey was conducted in 2015 on a group of 138 enterprises in Poland. The main aim of this article is the identification and analysis of business process maturity in small and medium-sized enterprises in Poland, as well as finding the areas that require the intensification of process management.<br/><br/>
Authors and Affiliations
Małgorzata Okręglicka, Monika Mynarzová, Radomír Kaňa
Keywords
Related Articles
- EP ID EP270143
- DOI -
- Views 71
- Downloads 0
Editorial Volume 4
Editorial Volume 4<br/><br/>
TRENDS IN THE DEVELOPMENT OF IT PROJECTS’ MANAGEMENT
The main aim of this study is to analyse the development trends of project management with the focus on the management of IT projects. The initial parts of the work are devoted to the analysis of the concepts concerning...
The Effects of Culture and Human Resources Management Policies on Supply Chain Management Strategy
The prime objective of the study is to investigate the impact of culture and human resource practices on the supply chain management strategies in the Indonesian manufacturing sector. The investigation of supply chain ma...
Increasing Purchase Intention Through Creating Online Shopping Value
This study developed a model to explain the effect of online shopping value dimensions to customer satisfaction, as well as their impact on purchase intention. Data were collected from 300 online shoppers using a questio...
THE RISK ASSOCIATED WITH EMPLOYEES' ERRORS IN ENTERPRISES WITH CRITICAL INFRASTRUCTURE DEFINED IN EXECUTIVES TERMS
No in-depth research in the area of risk management of the human factor in organizational processes (in particular operational ones) is without doubt an important issue in effective risk management, particularly in units...