Changes in consumer behaviour –the challenges for providers of tourist services in the destination
Journal Title: Economic Research-Ekonomska Istraživanja - Year 2016, Vol 29, Issue 1
Abstract
The article studies the manner in which contents of services of tourist products at the destination are specialised, according to the needs and requirements of tourists. The first part highlights a theoretical review on the history of the tourism industry with emphasis on motives as a key factor, which is important in tourist decision-making when choosing the destination. In order to study the level of the specialisation of tourist offers in Dubrovnik particularly, in accordance with needs of tourists, the research was focused on: (1) tourist behaviour in terms of selection of key factors that meet tourist needs, important when making decisions about travelling to a destination; and (2) attitudes of the tourist consumers in accordance with the level of specialised contents of services used. Using the method of inferential statistics, the empirical research was conducted on a sample size of 327 tourists. Demographic characteristics and characteristics of the tourists’ stay in Dubrovnik were taken into account, considering the assessment level of the specialisation and defining the main factors that influence the selection of a destination. Our findings speak in favour of the majority of services in Dubrovnik having specialised features and content, in accordance with the needs of tourists.
Authors and Affiliations
Iris Mihajlović, Niko Koncul
Keywords
Related Articles
- EP ID EP203544
- DOI 10.1080/1331677X.2016.1206683
- Views 59
- Downloads 0
The price prediction for the energy market based on a new method
Regarding the complex behaviour of price signalling, its prediction is difficult, where an accurate forecasting can play an important role in electricity markets. In this paper, a feature selection based on mutual inform...
Consumption and hysteresis: the new, the old, and the challenge
Consumers are reluctant to change immediately their consumption patterns when confronted with budgetary changes, in spite of fluctuating economic conditions. Their reluctance evokes the notion of hysteresis used by econo...
An importance-performance analysis of destination competitiveness factors: case of Jablanica district in Serbia
The principal aim of this paper was to explore destination competitiveness factors of Jablanica District (Serbia), by examining the attitudes of tourists. For research purposes, 32 attributes of destination competitivene...
The gender gap in economic dependency over the life cycle: some theoretical and practical considerations
Economic analysis usually defines the period of dependency with arbitrary age limits that are independent of country, year, gender and other factors. This paper uses the National Transfer Accounts methodology, which defi...
New hybrid multi-criteria decision-making DEMATEL-MAIRCA model: sustainable selection of a location for the development of multimodal logistics centre
The paper describes the application of a new multi-criteria decision- making (MCDM) model, MultiAtributive Ideal-Real Comparative Analysis (MAIRCA), used to select a location for the development of a multimodal logistics...