Changes in consumer behaviour –the challenges for providers of tourist services in the destination
Journal Title: Economic Research-Ekonomska Istraživanja - Year 2016, Vol 29, Issue 1
Abstract
The article studies the manner in which contents of services of tourist products at the destination are specialised, according to the needs and requirements of tourists. The first part highlights a theoretical review on the history of the tourism industry with emphasis on motives as a key factor, which is important in tourist decision-making when choosing the destination. In order to study the level of the specialisation of tourist offers in Dubrovnik particularly, in accordance with needs of tourists, the research was focused on: (1) tourist behaviour in terms of selection of key factors that meet tourist needs, important when making decisions about travelling to a destination; and (2) attitudes of the tourist consumers in accordance with the level of specialised contents of services used. Using the method of inferential statistics, the empirical research was conducted on a sample size of 327 tourists. Demographic characteristics and characteristics of the tourists’ stay in Dubrovnik were taken into account, considering the assessment level of the specialisation and defining the main factors that influence the selection of a destination. Our findings speak in favour of the majority of services in Dubrovnik having specialised features and content, in accordance with the needs of tourists.
Authors and Affiliations
Iris Mihajlović, Niko Koncul
Keywords
Related Articles
- EP ID EP203544
- DOI 10.1080/1331677X.2016.1206683
- Views 38
- Downloads 0
Entry timing into international markets: evidence from the Taiwanese service industry
The aim of this study was to explain the determinants of service industry firms’ entry timing into new international markets. On the basis of the relevant literature, a framework was proposed comprising firm-specific, ex...
Supplier evaluation and selection in fuzzy environments: a review of MADM approaches
In past years, the multi-attribute decision-making (MADM) approaches have been extensively applied by researchers to the supplier evaluation and selection problem. Many of these studies were performed in an uncertain env...
Energy use, CO2 emissions and economic growth – causality on a sample of SEE countries
The primary aim of this study is to examine the causal relations between energy use, CO2 emissions and economic growth, using the examples of Greece and Bulgaria. The empirical evidence on South Eastern Europe (SEE) cons...
Does rule of law support the capital market?
By using data for 45 countries, for a time span between 2009 and 2014, the present paper supports the thesis of a positive and significant correlation between the rule of law and capital market development. In order to a...
Performance sensitivity of executive pay: the role of ownership structure, board leadership structure and board characteristics
This study first investigates the effect of firm performance on executive pay in listed firms in Turkey, an emerging market from 2009 to 2013. The results reveal a positive and significant link between firm profitability...