Communication Skills of Generation Z Nursing Students in Establishing Nurse-Patient Relationships
Journal Title: International Journal of Current Science Research and Review - Year 2025, Vol 8, Issue 02
Abstract
Now Gen Z is entering the nursing programs. It is known that communication is essential in the nursing profession, and it is the foundation of the relationship between the nurse and patient The study aimed to determine the communication skills of Gen Z nursing students in establishing nurse-patient relationships. The study used a descriptive, cross-sectional research design. The participants of the study were five hundred seventy (N = 570) Gen Z nursing students from HEIs in the province of Batangas, Philippines, and one hundred twenty-eight (N = 128) clinical instructors directly supervising them during their RLEs. A two-part researcher-structured questionnaire was the tool for data collection. The tool consisted of 10 critical indicators for determining the communication skills of nursing students, such as active listening, compassion, cultural awareness, nonverbal communication, patient education, personal connection, presentation skills, trust, verbal communication, and written communication skills, and four standards of nurse-patient relationships, indicated in the Nurses Association of New Brunswick (2020). Mean and independent t-test were used for data analysis. Results revealed that Gen Z excels at navigating digital technology, accepts individual differences, and has a sense of independence. Gen Z are respectful, transparent, diverse, and collaborative future healthcare practitioners. Gen Z nursing students asserted possessing very effective communication skills, whereas their clinical instructors rated them as only effective in establishing nurse-patient relationships. There were discernible variations in the assessments of communication skills and the effectiveness of establishing nurse-patient relationships between Gen Z nursing students and their clinical instructors. The study recommended that nursing programs should capitalize on Gen Z strengths by integrating technology-enhanced tools and platforms, optimize the achievement of learning outcomes by aligning clinical teaching strategies with the distinct learning styles of Gen Z nursing students, and incorporate training programs focused on improving advocacy skills, recognizing boundaries, and terminating nurse-patient relationships.
Authors and Affiliations
Myra Cusi Britiller*, PhD, Aimee M. Amponin, PhD, Maria Sheila A. Clanor, MAN, Romielyn L. Morcilla, MN, Cecilia C. Pring, PhD,
Keywords
Related Articles
- EP ID EP758455
- DOI 10.47191/ijcsrr/V8-i2-02
- Views 64
- Downloads 0
Performance Analysis and Optimization Proposal Using Balanced Scorecard Framework for IT Outsourcing Company, PT IT Expert System
IT outsourcing companies enable businesses to delegate their IT functions, focusing on core activities, cost efficiency, and access to advanced expertise and technology. The success of these companies hinges on employee...
Retail Business Development Using BSI Smart Agent Electronics: A Strategy for Increasing Sales Volume in Minimarket Businesses
This study aims to determine retail the business development strategy to increase sales volume. In this case, Minimarket Bintang Indah utilizes BSI Smart electronics as a strategy to increase sales volume. This research...
The Critical Consideration of Generation Z Acceptance of The Facial Recognition Technology Future Implementation in the Front Office Department of a Family-Owned Car Rental Company in Bali
This study explores the acceptance of AI in Facial Recognition Technology among Generation Z in the front office department of a family-owned car rental company in Bali. By employing a mixed-methods approach, the study i...
Analysis of Clove Supply in Jombang District Regency, East Java Province, Indonesia (Case Study CV Mega Tiga Anugrah)
Cloves are an agricultural commodity that has great potential. CV Mega Tiga Anugrah is a clove supplier located on Java Island, where the clove supply is obtained from farmers from various regions on Sulawesi Island. Thi...
IDCloudHost Digital Business Strategy for Digitalizing MSMEs in Indonesia
MSMEs are a segment of entrepreneurs with the largest number in Indonesia. MSMEs are the backbone of the Indonesian economy today. During the Covid-19 pandemic, MSMEs were affected by the pandemic so that the Indonesian...