COMMUNICATION SKILLS WHICH INCREASE STUDENTS’ EMPLOYABILITY: ARE WE TEACHING THE SKILLS THEY NEED?
Journal Title: Journal of Languages for Specific Purposes (JLSP) - Year 2019, Vol 1, Issue 6
Abstract
Communication skills are among the top generic (soft) skills required by employers today worldwide. The major question this paper strives to answer is: what are the real work related communication skills that university students need to develop? It also focuses on determining the extent to which these needs match the objectives listed in the ESP for Business courses syllabi offered at the Language Centre (LC) at the South East European University (SEEU) in the R. Macedonia. At present at the LC at SEEU the same syllabi and the same teaching materials are used for teaching Business English to full-time undergraduate students with no previous working experience and to part-time undergraduate students, majority of whom are employed and have previous working experience. Currently, most emphasis in these courses is placed on developing speaking as a skill at the expense of slightly neglecting the development of business writing as a skill. This paper summarizes and reports on the findings from a small scale field research surveying the work-related communication needs of 20 employed undergraduate part-time students attending basic skills English courses at the LC at the SEEU as preparation for subsequent ESP for Business courses. An anonymous questionnaire was used as the main data collection instrument. The survey revealed that interpersonal oral communication was ranked as number one priority by the participants. This practical research paper rooted in the author’s daily teaching practise should be of interest to ESP for Business teachers constantly revising and improving the syllabi striving to create an ESP for Business course tailored to their students’ real needs.
Authors and Affiliations
Marijana Marjanovikj-Apostolovski
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