Computer-Based Communication Technology as an Organizational Phenomenon: Electronic Mail in Organizational Communication
Journal Title: International Journal of the Computer, the Internet and Management - Year 2017, Vol 25, Issue 3
Abstract
Peer-reviewed articles were reviewed and analyzed for based on the concept of computer-based communication technology as an organizational phenomenon. A discussion is presented according to the three themes that emerge from the literature review. These three themes include: 1) a concept of communication technology as a social phenomenon, 2) the use of electronic group mail in decision-making group, and 3) the advantages and disadvantages of the use of communication technology compared to that of face-to-face communication mode. The paper concludes with lessons learned from the review and provides suggestions for further research.
Authors and Affiliations
Malisa Komolthiti
Keywords
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