Construction of an intelligent patient satisfaction assessment system and its application in emergency management
Journal Title: TMR Clinical Research - Year 2020, Vol 3, Issue 1
Abstract
Hospital emergency management work is of great importance which not only related to the life and health of the people but also related to social stability. It is necessary to construct and improve the patient satisfaction assessment system so that doctors and patients can interact in a timely and effective manner, and the hospital can alert or respond promptly. This study constructs a closed-loop emergency management system consisting of patient-end, data center and decision-making-end, and apply the feedback information to hospital emergency management. In the preliminary applications, the system has a significant effect on the hospital emergency management mechanism. The researchers will improve the system in the follow-up study.
Authors and Affiliations
Yi-Bo Wu, Jin-Yi Meng, Hong-Xue Chen, Dong-Yun Li, Shu-Xian Xu, Tao Wang
Keywords
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- EP ID EP678607
- DOI 10.12032/TMRClinRes20190909014
- Views 182
- Downloads 0
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