COPING STYLES OF STRESS AND THE LEVEL OF SOCIAL COMPETENCE OF THE STAFF MEMBERS INVOLVED IN THE HANDLING OF PASSENGERS ON LOT POLISH AIRLINES’ FLIGHTS
Journal Title: The Polish Journal of Aviation Medicine, Bioengineering and Psychology - Year 2016, Vol 22, Issue 4
Abstract
Introduction: Both in the literature of the subject and in everyday life there is an interest in the relation between social competences and the ability to cope with the demands of life, especially with stressful situations. The aim of the study was to determine the relationship between coping styles of stress in the perspective of N.S.Endler and J.D.A. Parker with social competences according to the concept of A. Matczak. Methods: To evaluate social competences defi ned as acquired skills of coping with social contacts, Anna Matczak’s Questionnaire of Social Competences was used to diagnose the eff ectiveness of functioning in specifi c situations requiring social interaction. Coping styles of stress were studied using Coping Inventory for Stressful Situations of N.A. Endler and J.D.A. Parker, designed to evaluate coping styles of stress in the sense of R. Lazarus’ interactive stress model. Results: The statistically signifi cant diff erences in the scope of individual social competences were obtained among people who prefer diff erent coping styles of stress. It was found, among other things, that people with a style focused on emotions are characterized by lower eff ectiveness of social competences, manifested mainly in interpersonal relations requiring assertive behaviour, and that people who prefer the avoiding style of coping with stress are more susceptible to searching for social contacts. Discussion: Although the direction of the observed relationships is in line with the theoretical assumptions and results at the level of subject literature, the lack of relation between the task style of coping with stress and assertiveness, as a feature included in social competences requires further refl ection. The authors point out that the possible reason may have been the specifi city of the studied group, in which various social interactions are constantly present on the professional level, which may have an infl uence on the underestimated self-assessment of own social competences. Conclusions: The study results indicate signifi cant diff erences within the scope of the individual social competences in people with various coping styles of stress.
Authors and Affiliations
Jan F. Terelak, Katarzyna Makuch
Keywords
Related Articles
- EP ID EP267288
- DOI 10.13174/pjambp.23.02.2018.01
- Views 50
- Downloads 0
INTELLECTUAL PROCESSES AND PSYCHOMOTOR PERFORMANCE OF PROFESSIONAL DRIVERS IN CONVENTIONAL PSYCHOLOGICAL TESTS AND TEST2DRIVE
Drivers’ examinations constitute a very important area of traffic and transport psychology. Along with technological advances, the testing procedures changed over the years. The most recent response to these changes is t...
Effects of Gradual Onset +Gz on Hemodynamic Parameters and Brain Oxygenation in Military Pilots: Preliminary Study
Introduction: Sustained acceleration in +Gz axis may lead to blood mass-volume displacement. Currently, during centrifuge training, this displacement is not assessed directly, but the focus is on its functional correlate...
POLISH STUDIES ON HUMAN AND ANIMAL TOLERANCE TO ACCELERATION
The objective of this article is the description and attempt at systematization of Polish aviation medicine studies. For over 60 years, I was involved in numerous research and development studies that brought about the u...
PREVALENCE OF ABNORMAL SPINAL FINDINGS IN ASYMPTOMATIC CANDIDATES FOR MILITARY PILOTS
Introduction: Spinal degenerative disease is a serious health problem in industrialized countries and is increasingly common among young adults. The aim of the study was to evaluate the frequency of occurrence of specifi...
Psychological Aspects of Space Flights
Mankind has always been fascinated by the unknown. Many had dreamt to look at the Earth from the bird’s perspective. The first ones to achieve this were Jean-François Pilâtre de Rozier and marquis François Laurent d’Arla...