CUSTOMER SERVICE AND ORGANIZATIONAL GROWTH OF SERVICE ENTERPRISE IN SOMALIA
Journal Title: Educational Research International - Year 2013, Vol 2, Issue 2
Abstract
The study investigated the relationship between customer service and organizational growth, for the purpose of this study, the data was extracted from the ten selected electronic computer enterprise Mogadishu- Somalia, here and we analyzed the data by simple correlation analysis. In the analysis, it is found that there is appositive relationship between customer service and growth. Thus, high service quality, effective service speed and responsiveness lead to high level of organizational growth. In other words, customer service has positive relationship on organizational growth.
Authors and Affiliations
Ismail Hassan
Keywords
Related Articles
- EP ID EP141433
- DOI -
- Views 107
- Downloads 0
LEARNING DIFFICULTIES IN METALLURGY LESSON: CASE STUDY IN TECHNICAL INSTITUTE OF BABYLON
The Metallurgy lesson considered one of the hardest lessons taught in the Department of Mechanics at the Technical Institute of Babylon, Due to the failure of many students in passing the first...
Goals of Primary Education as a Go-Between for Sustainable Living and Improved Security in Rivers State, Nigeria
The study titled “Goals of primary education as a go-between for sustainable living and improved security in Rivers State, Nigeria” randomly selected 410 primary six pupils in public primary schools as respondents. A Res...
THE EFFECT OF THE LISTENING TO FORMAL LECTURES ON IRANIAN ADVANCED STUDENTS' LISTENING ABILITY IN TOEFL IBT
Recent studies have suggested that listeners who listen to lectures that offered discourse signaling cues were able to recall more main ideas and more supporting details than listeners who did not. This study exa...
Examining Effect of Attention on Short-term Memory Recall of Arabic Abstract and Concrete Words Using Free, Cued, and Serial Recall Paradigms
To see if there is a correlation between attention and short-term memory recall and to examine attention as a factor affecting memory recall of Arabic and abstract words through free, cued, and serial recall paradigms....
SCIENTIFIC AND TECHNOLOGICAL LITERACY IN AFRICA: ISSUES, PROBLEMS AND PROSPECTS' DIMENSIONS (IPP)
This paper examined the scientific and technological literacy in Africa with special focus on issues, problems and prospects dimensions.It delved into scientific literacy, technological literacy and educatio...