Determinant of Web-Technology and e-Business adoption among SMEs Travel Agencies in Malaysia
Journal Title: International Journal of Academic Research in Business and Social Sciences - Year 2018, Vol 8, Issue 15
Abstract
This empirical study investigated the relationship between Innovational, Organizational and Environmental (IOE) with web technology & e-business adoption among small and medium (SMEs) travel agencies in Malaysia. This paper presents a conceptual consideration on the role of Malaysia SMEs travel agencies internal and external SMEs characteristics in encouraging the adoption of web technology & e-business adoption. This study is an ongoing research which a theoretical argument was developed, and research methodology has been tested through regression analysis. We introduce e-resources, data secrecy & confidentiality and training & human capital investment as the predicting variables that influence the web technology & e-business adoption. A structured questionnaire was distributed to the owner/s-managers of travel agencies listed in the Ministry of Tourism and Culture of Malaysia (MOTAC) webpage from five regions throughout Malaysia. 341 respondents have been selected as the sample of the study based on multi stage cluster sampling procedure. The data analysis was carried out using quantitative analysis software of Statistical Program for Social Science (SPSS) version 23. The results revealed the Innovational characteristics (ICs) and Organizational characteristics (OCs) were the important predictors in shaping web technology & e-business adoption. In contrast, the Environmental characteristics (ECs) was found as not significantly associated to web technology & e-business adoption among Malaysian SME’s travel agencies.
Authors and Affiliations
Nor Asikin Shaharuddin, Azmawani Abd. Rahman, Yuhanis Abdul Aziz, Suhailah Kassim
Keywords
Related Articles
- EP ID EP598283
- DOI 10.6007/IJARBSS/v8-i15/5100
- Views 70
- Downloads 0
Islamic Diplomatic Mechanism in Malay Sultanate Letter
Malay Sultanate letter is Jawi hand-written text that possesses the splendid and attractive illmumination. It was incumbent upon the goverment officials to send it to the other governments. This letter was authored by a...
Sports Tourism: Factors Influencing Runners Joining Marathon Events
Sports tourism has been recognized as one of the upcoming tourism markets with the most significant economic potential. Massive arrivals of both participants and spectators during marathon events have tremendously intens...
Development of HRM Training Practice under Saudi Arabia’s Vision 2030
This paper studies the development in the human resources management training of domestic enterprises (DEs) Vs. multinational subsidiaries (MNSs) under Saudi Vision 2030 was formed in 25 April 2016 by Crown Prince Mohamm...
Empowering ESL Teachers’ Professional Development through Digital Literacy
With todays technology, teachers need to have digital literacy. It is a key requirement for teachers’ professional growth in order to be functional in today's teaching profession. Thus it is important for teachers to hav...
Unveiling the Experiences through Feeling in Undergoing Spiritual Hypnotherapy with Islamic Approach (SPHIA) for Female Children Victim of Incest
Spiritual hypnosis is one of the specific treatment techniques in hypnosis, with the additional spiritual component. Spiritual interpretation suggested during hypnotic trance, and the reframing of symptoms to emphasize t...